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A Customer Support Specialists responsibilities include introducing relevant and essential information to new customers, providing quality service promptly and developing and maintaining a vast knowledge of the products/services being offered. This salary may vary depending on geography, size of a company and experience of a candidate. Great organizational and time management abilities. Their main duties include locating new sales opportunities through tactics like cold-calling, attending trade shows and building mailing lists, negotiating sales terms and providing product demonstrations. Digital marketing is the component of marketing that uses the Internet and online based digital technologies such as desktop computers, mobile phones and other digital media and platforms to promote products and services. Qualifications for Marketing Specialist. Master of Business Administration Degree (MBA) preferred. 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