It has been a year since we purchased and we are STILL having problems. their customer service say : we dont know why she does not show up Getting Duke Energy to OK the installation and give me the word to activate took almost 90days! Our city was tough in getting our solar panels approved but Blue Raven just went MIA. They explained everything at the end, and walked us through everything. she suppose to come at 8 am sep 20st , again di d not show up My neighbor and I were approached last night by a door to door salesman from Blue Raven. tl;dr Is Blue Raven a good company to go with? Heres a sample of the companys BBB customer reviews: My husband and I are very happy we chose Blue Raven Solar. We never heard from them, they didn't show up when we appeared before the City Planning Commission. And if you do, I hope you never have a problem and have to speak to anyone at their offices. (2022 Guide), 25-year manufacturer warranty and two-year power production guarantee, 10-year workmanship, 20-year power (lease and PPA plan only), 25-year linear performance warranty, 25-year power production, panel, inverter, and labor warranty, Buy, finance, lease, power purchase agreement, A fixed monthly payment and interest rate for the life of the loan, The ability to pay off the loan at any time with no penalty. Not only has no one shown up, but I've had to call what feels like once a week to get any type of communication going from them. Blue Ravens corporate headquarters in Orem, Utah, is open Monday through Friday, from 7 am until 10 pm and on Saturday from 8 am until 8 pm. Blue Raven Solar Origin Story: Up, Up, and Away! Can Solar Panels Increase the Value of my Property? ConsumerAffairs is not a government agency. Kim H. Osborne the communication path just died. At this time, Blue Raven doesnt offer solar storage options for customers who want to use excess energy on demand. | Fuquay Varina, North Carolina | Eldorado Springs, Colorado Reddit and its partners use cookies and similar technologies to provide you with a better experience. The companys installation process focuses on bringing efficient solar systems to customers through three simple steps. The Blue Raven Power Plus plan also includes a smart thermostat and LED lighting for your home. That has been a standard across the board from everyone. They are about 10k higher than some and the same as a few others. Complaint Type: Problems with Product/Service. Its location on this page may change next time you visit. After reviewing the quote, my wife and I spoke with several realtors, competitors of Blue Raven, [and] other people in our area that have solar and determined that it was best for us to pass. Are Solar Panels Powered by Heat or Light from the Sun? Message frequency may vary and data rates may apply. All was going well until they showed me the cost of the system. Doesnt offer solar lease or power purchase agreement (PPA) options. Because there have been a few concerns about aggressive sales techniques from the Blue Raven team, we recommend getting a few quotes from a variety of solar energy providers. My impression is that this company does not value their employees and is comfortable "stiffing them". We spent and got the guard installed, but our roof was still leaking. The referral program incentive is ridiculous! We shopped around for other solar companies but ultimately Blue Raven Solar stood out the most. I'm getting 70% energy from them instead of 50 with the same promise of over production of about 15-20%. Well start sending you the news you need delivered straight to you. A technician comes out the first time and states they need to call the installer. Blue Raven Solar (owned by SunPower) lied to me to get me to sign their contract, started installing lower quality products on my roof without telling me and threatened legal action when I called them out on it. We installed solar panels for our house from this company two years ago. Well this is by far no emergency for Blue Raven as not one technician from their company has shown up to view my house. After a couple months of research, I solicited quotes from 5 different companies, including Blue Raven, for an approximately 7KWh system with a battery backup. Status: Answered. Off-the-Grid Solar. I will not recommend anyone to Blue Raven due to this experience. Shawn B. By clicking "Submit," I authorize Blue Raven Solar, its affiliated companies, and up to three independent solar contractors to contact me at this number via phone and text using pre-recorded messages or automated dialing technology, even if my number is on a "DO NOT CALL" list. What a joke to make payments on something that isn't operational. Initially, Blue Raven wasnt even in the running, because they sent me a proposal for a system without a battery backup, and I had decided to go with a different company based on the total system cost and time to install, but I wasnt very happy with the financing company they used. I have never had to fight for something so hard that a company first admitted it was their mistake and then agreed to correct. Blue Raven Solar offers a legitimate solution to solar power system ownership that lets homeowners purchase solar panels with a loan. While our system now is waiting inspection from the town and then results, we would be surprised to find anything less than more success. According to the Federal Trade Commission, pyramid schemes "promise consumers or investors large profits based primarily on recruiting others to join their program, not based on profits from any real investment or real sale of goods to the public." I have never written a one star review in my life. Edit: They are coming out today to inspect the roof. How do I know I can trust these reviews about Blue Raven Solar? Why would I ever recommend this company to anyone ever again! They answered all of our questions/concerns, and everyone one we worked with was knowledgeable. What are the pros and cons of solar energy? The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. They took care of all of the details and the whole process took just over a month! Once again I'm having to file a complaint with the BBB and now with the Washington State Consumer Protection Division. | Columbus, Ohio The communication level has been excellent and seemed to be a very coordinated process that resulted in simple tasks for us along the way. | Katy, Texas Blue Raven Solar, Rocky Mountain Power Net Metering Changes (Utah) Blue Raven Solar, Net Metering Is Back in Nevada Blue Raven Solar, Achieving the Impossible: Going Solar in 3 Days Blue Raven Solar. We completely understand mistake happen and were fine with their initial response. | 10/18/2022, Very Poor Customer Service and Follow up. He was very knowledgeable, professional and customer satisfaction oriented. Value 3b: Follow the Blue Raven Six-Step Problem Solving Approach, What Blue Raven Solar Customers Say About Us. And now we are ready to turn them on which is supposed to be a simple easy process, and it didn't work. Solar seems right for me. Managing Crisis: How we Avoided Layoffs and Furloughs at Blue Raven Solar. They have dropped the ball every time. Even though the job wasnt easier on our roof, they were fast and polite. In addition to the 18-month deferred payment, BluePower Plus+ customers can expect the following benefits: Blue Raven Solar provides customer support online, by phone, and through email. Gives customers $250 for every referral that receives solar from Blue Raven Blue Raven did an excellent job under-promising and over-delivering, contrary to most competitors. Blue Raven comes with a 25-year panel guarantee and a two-year production guarantee. During installation, the Blue Raven team mounts your solar panels, rewires your electrical panel, and connects your utility meter to your new system. Of course Blue Raven blamed their 3rd party sub-contractor for the lack of communication. Tackling financing and solar loan strategies can be a tough challenge for a new solar adopter, but Blue Raven sets itself apart from the . How Many Solar Panels Do You Need to Power a Home? The Blue Raven Blue Power Plus plan combines the concept of a power purchase agreement (PPA) with the benefits of solar ownership. In August of 2021, the sales rep for Blue Raven Solar represented that my solar panels would offset . Sign up to receive our free weekly newsletter. | 09/13/2022. Blue Raven provides solar panel installation to homeowners who want to generate their own sustainable energy. The company tailors its solar offerings to its customers and brings them personalized solar systems that are effective and affordable. As I've explained in my correspondence to BRS' CEO, I'm not asking for preferential treatment, I don't care if the install date isn't until next year. Blue Raven Solar's innovative financing model, exceptional customer experience, quality warranty and A+ rating from the Better Business Bureau make it a safe and reliable choice for solar customers. Professional install and friendly knowledgeable serviceBlue Raven did an excellent job handling all the details to get my dream solar system installed the way I wanted. I've heard apologies so many times from them that it means absolutely nothing!!! Is it Possible/Sustainable? The city came by my home and stated the permits for the panels weren't approved yet and the panels needed to come down. From the approval process to the installation, to turning them on. Three months later and after doing quite a bit of research, they only installed a 4.72kwp solar array for $20K where others would . We called them again, and a guy came and told us that the guard was not only installed entirely but also not done correctly. The company prioritizes a simple, straightforward process by helping customers every step of the way, including creating the designs, filling out the appropriate permits and installation. Now I have the breaker panel upgraded and the panels functioning but not able to view the productivity through their Enlighten (Enphase) app. Which Renewable Energy is the Best for the Environment? This field is for validation purposes and should be left unchanged. I'll update this if I can later on, today is Oct 18th 2022, my scheduled technician from 2-5 was a no call no show Tim Breslin Avoid Blue Raven Solar. We provide homeowners across America with a simple and affordable way to get the best solar technology. A consultant from Blue Raven Solar will talk with you over the phone about your options. Not only due I have solar panels installed but making a loan payment for them along with a full electric bill due to BRS's dysfunction. After agreeing to move forward with installing solar panels, Blue Raven began installation on March 3, 2022 on the wrong section of our roof. Blue Raven Solar is an installation company that offers comprehensive warranties and has an extensive installation process. Post sales has been excellent with frequent check ins and quick responses to any questions asked! | 09/14/2022. A pyramid scheme is a fraudulent investment strategy, deemed illegal in the United States. When we called them, they said squirrels were making nests underneath the panel and causing the damage, so they asked us to pay extra to install the guards. He would send someone to fix it. The sales representative that explained the whole solar process to us was extremely knowledgeable and friendly. Our salesperson Matt was always on time for meetings, very helpful and knowledgable, and easy to work with. BRS said they were flying the person in from out of town and was having to expedite the equipment as it wasn't available in our region. But please, do not use Blue Raven. The guy was really nice and very forthcoming with information. Finally on August 30th we were able to get an electrician to come and do our Main Panel Upgrade. After completing the contact form, a Blue Raven solar consultant will reach out to you to answer any of your questions or concerns before you commit to solar. Very happy with Blue Raven Solar! They installed the wrong system. Why should I go solar? No one contacted us to tell us what the next steps were, when we might expect work to begin, nothing. Thank you. Transparency of Pricing and Sales Process, Race City Z Our solar company provides homeowners with easy options to get solar all while saving every month on their utilities. Blue Raven customers will save an average of $20,000 to $80,000 on electricity costs over 20 years, according to the company. It generates energy primarily by using the sun as a light source. I just want communication so I can plan accordingly. In this review, the This Old House Reviews Team looks into Blue Raven services and installation to help you determine if this company is the right solar provider for your home. Matt Dobbins Blue Raven Solar's electrical contractor license since April 2017; it expires at the end of next month. Qualified customers pay $0 down and get free solar power for 18 months. I was excited to get solar panels for my first home and now I regret it. We value your privacy. Should I lease or buy? Tony explained the installation process when they arrived and went to work immediately. They finished the installation in 5 hours. The main difference is they are promising me 20% more efficiency than competing companies. | 10/27/2022. This pyramid shape describes companies where workers recruit more workers in fanning out levels, and, at MLMs, each worker earns by selling product, not by earning a salary. Blue Raven customers will save an average of $20,000 to $80,000 on electricity costs over 20 years, according to the company. Salesman Kyle gave me a quote. Over the last six years, Blue Raven Solar has expanded its company from three to over 1,000 employees to bring solar solutions to customers throughout the United States. Big News for Solar in 2021: The Solar Investment Tax Credit Has Been Extended! If BRS did their job correctly and well then, these issues wouldn't have occurred. Value 1A Keeping Commitments: The First Step Toward Developing Trust, Estimating the Solar Panel Installation Cost, Blue Raven Solar Mission and Values Origin Story, Short Guide to Renewable Energy Credits (RECs). Does Going Solar Really Mean Free Electricity? No purchase required. They installed the equipment from the original quote, not the revised proposal with the battery included. Blue Raven protects its solar installations with two warranties: Blue Raven Solar helps customers incorporate a solar energy system into their homes through affordable financing and a transparent installation process. Gives customers $250 for every referral that receives solar from Blue Raven Provides free solar energy for 18 months with a BluePower Plus+ plan Includes a two-year power production guarantee with every installation Isn't available nationwide, excluding services in popular states like California and New York I would hire a different company to install your panels. Unsubscribe at any time. You can cancel your agreement with Vivint by calling 1 to 800 to 216 or 5232 x 5020. Message frequency may vary and data rates may apply. Blue Raven Solar is accredited by the Better Business Bureau (BBB) and holds an A+ rating from the company. Cookie Notice Financing was very simple and we got a great rate. Most installations are complete in one day. The company does not provide specific pricing on its website, but potential customers can call or fill out a form to be contacted by a representative for a free consultation and information about pricing. leila farsiani Blue Raven Solar uses the latest solar panel technology, including black-on-black, monocrystalline silicon solar panels and Enphase microinverters. Unsubscribe easily. | 10/12/2022. Today was installation day! A link has directed you to this review. My son in law works for this company. Blue Raven Solars cost varies basedon the size of installation. This was all supposed to be taken care by BRS. The company does not have any review for this year. Use the tool below to get matched with pricing and providers in your area. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I've read some reviews and one guy pointed out they give you the "discount" but then send you a 1099 for it so they basically marked up the price. By clicking Submit, I authorize Blue Raven Solar, its affiliated companies, and up to three independent solar contractors to contact me at this number via phone and text using pre-recorded messages or automated dialing technology, even if my number is on a DO NOT CALL list. | 09/20/2022, their system wont work ,technical problem. Includes a two-year power production guarantee with every installation, Isnt available nationwide, excluding services in popular states like California and New York We signed up in May of 22 to purchase a roof top system from them. All Rights Reserved. Blue Raven offers existing customers a bonus of $250 for each of their referrals that becomes a Blue Raven customer. All rights reserved. FAQ. Doug provided us with all the information needed to make an informed decision about going solar. the technician did not show up Compare the benefits and drawbacks of Blue Raven Solar below. They promised us alot of stuff like $20/hr for the finders program and never came through.If you dont have a conscience and live with your parents . I WILL NEVER RECOMMEND BLUE RAVEN TO ANYONE! Blue Raven Solar, LLC provides solar energy solutions. This issue has now been going on for 3 months without a resolution. Unsubscribe easily. The company installs black-on-black, monocrystalline solar panels that are efficient and fit into your roofs existing aesthetic. My project was completed quicker than expected. Avoid at all cost. What kind of customer service is this!?!? Overall, a wonderful experience! Copyright 2022 This Old House Ventures, LLC. Great experience from beginning to end. The Pyramid. Since I have had the solar panels I have had to pay additional every month. Multi-level marketing schemes, also known as MLMs, form a pyramid-shaped workforce structure just like a classic pyramid scheme. We're glad to have addressed this with you at extensive length. | Charlotte, North Carolina | Morrisville, North Carolina What makes community solar different than a pyramid scheme? We value your privacy. You provide the home, we provide the rest. Blue Raven allows customers to pay for their system in full or finance it through BluePower Plus+. One that cares. The customer service gale that I spoke with, called it an "Emergency Ticket" - Once the design is complete and proper permits are in place, installation takes one day in most cases. No purchase required. | 10/25/2022. I only found one that said that but I after reading it I did find it odd that they would hide that promotional information. Find A Solar Installation Company in Your State. The companys affordable BluePower Plus+ purchasing plan makes it a solid choice for customers who want to finance a residential solar system. When we ask for a supervisor, they just say the supervisor is busy at the moment and will call us back, but we never hear back from the supervisor either. 2014. The company also helps with obtaining permits. Provides free solar energy for 18 months with a BluePower Plus+ plan They did a professional job and I could not expect any more from them. I authorize Blue Raven Solar, its affiliated companies, and up to three independent solar contractors to contact me at this number via phone and text using pre-recorded messages or automated dialing technology, even if my number is on a DO NOT CALL list. It was only after I filed a complaint with the BBB and also sent an email to the office of the CEO did I get anyone to call me back. They offered a "production guarantee" that the system they will install will be sufficient enough for our household. Beda Jain Well that was in August and here it is almost October and still no working panels. The sales team did a great job getting in the door and selling the product. My power bill is completely gone, and my property value has increased at the same time. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. He zoomed in on that page only. Have called in multiple times over the 3 months and advised that it's "on the schedule." This is also after I already started making monthly payments for the solar panel loan which weren't operational. How many solar panels do I need to maximize savings? Prior to signing the installation agreement and loan documents, I noticed that the cost of the proposal and the financing terms didnt match, and I went back and forth with my sales rep for a week to make sure that I was getting what I wanted. 10/11/2022. Installation was on time and faster than quoted. The pyramid scheme collapses when recruitment and expansion fail, leaving only those at the top with money and those below them holding the bag. It was scheduled for someone to come out two more times for resolution and both were no shows! Installations are customized to take advantage of the most ideal location for the solar panels and other components. He has contacted his supervisor, the general manager and tomorrow he is going to human resources. Initial Complaint. After a week of really pushy emails to get us to sign all the documentation, provide them with copies of our electric bills, etc. Solar panels require little upkeep outside of a yearly wash with soap and water. JUST **! and our Why in the hell is there a technician coming out to begin with if they can't repair the issue. They were quick to install panels on my home but nothing else occurred for a very long time. As you acknowledged in July, we investigated your claims in depth to find that they were false, and that all communications about our supply issues were very well communicated. I would recommend them. Its latest registration expired March 14. Qualified customers pay $0 upfront and get free power for 18 months. Afterwards he showed me everything they did and explained how the system works. Personalized schedule, prospective compensation (potentially) | Indianapolis, Indiana To opt-out at any time reply STOP or call us at 800-377-4480. I only learned of this after boxes showed up to my home for Blue nRaven. LED Light Bulbs: Do They Really Make a Difference? It's a type of device that converts light into energy and is utilized in homes and buildings. We loved the installation crew (Utah crew 2) as well. Read on to learn more about Blue Raven Solar services, installation, and financing to decide if Blue Raven is thebest solar companyfor you and your home. We are not sure about our options at this moment. Showing me one side with some information and then showing me the "Cost" of my system. | Sherrills Ford, North Carolina I gave them my energy bill and they gave me back a generated document for the panels based on my house location with satellite information. For more information, please see our The company designs a system for your home, obtains permits and installs the components. godfollower52 The installation crew was punctual, professional and informative. Once the papers are signed you never hear from them again! Dont make the same mistake I did, there are a lot of better options out there. Blue Raven Solar offers solar power technology services. The electrician came and lives not to far from me and went down to the local electric supply store and bought all the needed equipment. Note: Local customer service hours vary by location. This was the fastest and easiest experience! What do I need to do to maintain my solar panels? Once your system is designed and has your approval, Blue Raven will handle the legal paperwork and permits to start the installation process. All rights reserved. We offer BluePower and BluePowerPlus as the most innovative solar financing products. | Mooresville, North Carolina Qualified customers pay $0 upfront and get 18 months of free solar power. BRS shipped all the parts to my home for the breaker panel upgrade. Homeowners who want to increase their homes values by adding solar but cant afford to buy the system outright have a path to solar ownership with Blue Raven. 1403 North Research Way Building J, Orem UT, 84097, 5319 SW Westgate Drive Suite 162, Portland OR, 97221, 1300 Greenbrook Blvd. Hi, Logan. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. 2012 - 2022 solarreviews.com. Our panels are installed and are making more electric power than we expected! Mary. | Mead, Washington It sure is easy to get someone out there when your system is $63,000 - But shot, heaven for bid something goes wrong and you need it fixed.. J. Torres The Inflation Reduction Act (IRA) and Why its Beneficial for Solar, Value 1C: Respect and Empower One Another, Get the Most Out of Your Solar Panels this Winter, Value 1B Closing the Loop: The Next Step Toward Developing Trust. Cleaning Solar Panels: Is it even necessary? After weeks and months of calling for a status update on when this panel upgrade would be completed the install occurs 5 months later. The 3rd party sub-contractor blamed Blue Raven. Very happy with our decision of Blue Raven after considering numerous other options. I recommend Blue Raven Solar to anyone considering going solar. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers.
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