This question in the PIP assessment with questions one mental health means that you find it hard to do the following: This question shows that the DWP is interested in knowing about how you deal with the long and short journeys that you will be going to buy some groceries or other necessities. A fifth said that video would make them too nervous or anxious (20 per cent) and/or that they would not know how to use the technology (19 per cent). The first survey comprised Personal Independence Payment (PIP) claimants who underwent a telephone assessment to determine their eligibility for the benefit. Can I claim Welfare Benefits if Im living with a mental illness? should she ring pip and update them about this they make a decision?england That's why benefits like Personal Independence Payment (PIP) can make such a difference. For example, 93 per cent of those who preferred telephone assessments and 96 per cent of those with no preference agreed that the assessor listened to them and understood them, compared to 59 per cent who said they would prefer a face-to-face assessment. 25p per mile) to help towards fuel. Ask if you can make an audio recording of the assessment. Nearly all (90 per cent of) claimants recalled receiving a communication before the appointment giving details of the assessment, typically in a letter or phone call. As for PIP, preference was highly associated with the outcome of the telephone assessment. The psychological examination will be asking your thoughts and feelings about your present concern. PIP for Depression and Anxiety It is certainly possible to be eligible to claim PIP (personal independence payment pip) if suffering from a mental health condition such as depression or anxiety but it very much depends on how the mental illness affects you. The threshold was set at the 95 per cent level of statistical significance, meaning we can be 95 per cent sure that any difference we find in the survey data represents a difference in the claimant population. I first applied for pip back in 2016 and was awarded a paper based award . Claimants more likely to report this problem included those who were placed in the LCWRA group, than those who were awaiting further assessment; and those with mobility issues, than those without. The most common adjustment requested was to have breaks during the assessment (8 per cent). Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. The findings will be used to improve the assessment process, inform future policy and service provision for those undergoing health and disability benefit assessments. Additionally, claimants who did not report mental health conditions were more likely to agree that the assessor listened to them and understood them (81 per cent) than those with mental health conditions (74 per cent). Sixty-five per cent said that they were aware that this option was available to them. The appointment set for you is usually in a span of 7 days away. Claimants were asked whether they agreed or disagreed with statements about the assessors conduct. you can't plan a route to an unfamiliar place yourself. If you want to know how often you have problems with the activities, fill out the form. Claimants who were awarded PIP were more likely to have previously attended a face-to-face assessment for a previous claim (57 per cent) than those who were disallowed PIP (47 per cent). Just over one in ten of claimants (11 per cent) made at least one adjustment request before the interview, such as planning breaks, spreading the assessment over a number of calls or receiving information in large text or braille. The remainder were added to a group awaiting a face-to-face assessment (once COVID-19 restrictions allowed) rather than be deemed fit for work or fit for work-related activity on the basis of a telephone assessment (hereafter referred to together as claimants awaiting further assessment). Note: Some respondents provided multiple responses. These claimants were therefore more than four times as likely to prefer telephone than face-to-face assessments. Safely: Can you do the activity without risking danger to yourself or someone else? This allows us to adjust our estimate of the relationship between our variable of interest and a respondents channel preference to ensure that this relationship is not driven by differences in the other variables included in the model. The second survey was of Universal Credit (UC) or Employment Support Allowance (ESA) claimants who underwent a telephone Work Capability Assessment to assess whether they should be considered able to undergo any work-related activity. Six in ten (62 per cent) stated a preference for telephone assessments, while just over one in five (23 per cent) would still prefer face-to-face. The physical examination will make you engage in physical movements to show if you are capable of moving some limbs. To help us improve GOV.UK, wed like to know more about your visit today. If you are considered to not have much disability in certain activities, you should try some of the following activities: organizing and cooking food eating and drinking controlling your treatments washing and bathing The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. PIP & mental health; PIP appeal process; to the assessment room and how far you walked (you see some bizarre estimates), how you handled your ID, what eye contact you made with them, whether you looked tense, anxious, withdrawn, etc, how you were dressed, how you took off any coat, etc. Qwom I dont want to put a dampener on things but unless your depression & anxiety majorly affect your daily living i doubt you will score enough points to meet the standard rate. Unweighted base: Claimants who said they preferred telephone assessments only (n=368). Note: Some claimants provided multiple responses. Claimants who had their claim awarded or said they preferred telephone health assessments were most likely to agree with this statement. | Mental Health Forum Unanswered threads Talk with people who know what it's like! For urgent help, please see Help & contacts. Almost two thirds (63 per cent) of claimants had experience of a video call with rates higher among younger claimants. Do be advised that the 'DWP' call handlers are not PIP advisers. Fifteen per cent expressed a preference for video assessments, while 5 per cent said they had no preference. Most claimants (87 per cent) experienced no technical difficulties during the call. someone helps or encourages you to go out. Satisfaction was highest among those placed in the LCWRA group, those with mobility conditions, and those who said they preferred telephone assessments over face-to-face. WCA survey respondents were also asked about adjustment requests. Nearly one in three (32 per cent) reported issues with the questions (the way they were asked, type, focus and coverage). Nearly one third of this sub-group (31 per cent) felt they were just unable to fully explain the impact over the telephone and needed face-to-face contact. Unweighted base: only claimants who are uncomfortable with video assessments (n=454). Those placed in the LCWRA group were more likely to report doing so (94 per cent) than those who were awaiting further assessment (82 per cent). Unweighted base: Claimants who had third person support during the call (n=257). To ask for an adjustment, phone your assessment provider in advance using the number on your appointment letter. Almost half (46 per cent) felt that video calls would allow them to see the assessor and build rapport. Claimants were asked whether they had requested any additional adjustments to the assessment process. A report of research carried out by NatCen Social Research on behalf of the Department for Work and Pensions. Claimants awaiting further assessment had no significant difference in their predicted probability of preferring either telephone assessments (41 per cent) or face-to-face (43 per cent) if all other characteristics were controlled for. In total, three quarters of PIP claimants (75 per cent) and 94 per cent of those undergoing WCA were satisfied with how the telephone assessment was conducted. Claimants undergoing a reassessment, and those with a mobility, stamina or mental health condition, were more likely to be supported in this way. If you plan to travel by car, you can claim back the cost of parking and a price per mile (e.g. This was higher among those awarded PIP (62 per cent) than those who were still awaiting their assessment outcome (55 per cent) or those who had been disallowed PIP (32 per cent). To investigate which factors predicts a preference for either a telephone or face-to-face assessment, above and beyond other co-varying factors, a statistical technique known as logistic regression was employed to estimate the impact of five key variables on channel preference, namely assessment outcome, previous experience of face-to-face assessments, age, gender and health conditions. When taking these other characteristics into account, claimants who were disallowed had only a 17 per cent predicted probability of preferring telephone compared to a 70 per cent probability of choosing face-to-face. They need to use that actual phrase. Men were also more likely to prefer a telephone assessment, but not to the same extent as women. Crescenzo Pinto For many of us, it can mean that we need extra support to get to work, see friends and family, and carry on living our lives. Daisy2016 Forumite. Those who were awaiting further assessment or had a stated preference for face-to-face assessments were less likely to feel they were able to explain (91 per cent and 86 per cent respectively). We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. Other reasons included wanting face-to-face contact (24 per cent), questions not being tailored to claimants circumstances (21 per cent) or general discomfort or emotional difficulties undergoing the assessment (19 per cent). Claimants who said that they would feel uncomfortable with having a video assessment were asked why they held this view. 63 replies 18.3K views. Nine in ten (PIP - 90 per cent, WCA 93 per cent) claimants were satisfied that the assessor called on time. This group is referred to as the unknown outcome group. According to DWP records, two thirds (66 per cent) were making a new claim while the remainder were undergoing a reassessment. Your assessment centre might ask you for a letter from your doctor or other evidence that you need an alternative location for your assessment. Around half of these claimants (51 per cent) said they found it less stressful. Above we describe how claimants with certain characteristics were more or less likely to prefer a particular assessment channel, for example those disallowed PIP were less likely to prefer telephone assessments. 64 Posts. The health professional has already read your PIP form with the supporting evidence that you have to provide about your medical condition. The PIP assessment is an opportunity for you to talk about how your condition affects you - it's not a diagnosis of your condition or a medical examination. Preparing for your PIP assessment. Others mentioned improvements in the assessors behaviour, needing to talk to someone who understood their condition or having someone to support them on the call.