Once your changes are confirmed with the LCC, you may contact us if you need to make any additional changes to the non-LCC portion of your trip. Any claim for Points not credited accurately must be received by us within six (6) months of the date of claimed accrual of such Points. AVAILABLE" BASIS. Any copyright material of this website is strictly restricted to non-commercial use only and must include this copyright notice. Additional fuel, security, baggage, seat reservation, hotel incidental, and other applicable service surcharges may apply which will be charged by the respective travel supplier at time of check-in. A passenger's duty or departure tax may be assessed upon departure from international destinations such as Mexico, Caribbean, the United Kingdom and Australia. CheapOair does not control the policies of these airlines and/or other suppliers. Some are also in discussion in establishing 'Travel Bubbles'. You must call the hotel directly to confirm pet policies, including fees and pet restrictions on breeds and size. we are able to secure waivers from suppliers to process this requested cancellation and refund. This Promo Code may not be used or combined with any other coupons, promotions or special offers. You agree not to misuse Program privileges by conduct which is detrimental to us, including without limitation: attempting to accrue Points or redeem Points in a manner inconsistent with our policies or the intent of these Terms; having multiple Accounts; or participating in purchasing or redemption fraud. Packages can only be canceled according to the cancellation rules of each individual travel product component which make up the package. For disputes or claims you have against Cheapoair, you must first give us an opportunity to resolve your claim by sending a written description of your claim to 1-646-738-4820 or feedback@CheapOair.com. No additional representation is made for our exchange fees except that an agent will assist you in locating your desired new flights and attempt to re-book the new flights based on availability and other factors. However, except as set forth below, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. It is highly recommended you purchase some type of car insurance if you are not covered by your own policy. The amended Terms & Conditions, including but not limited to, change and cancellation policies as shown below shall take precedence over any previously published and conflicting applicable policies and Terms & Conditions to any individual travel product included in the Vacation Package. Just text "STOP" to 872835. In no event shall our aggregate liability, or that of our providers or distributors, exceed the total charges set forth in the itinerary giving rise to any such liability. When you sign up your Program account (Account) will automatically be tied to the email address you used to create your Account and you will be automatically enrolled in the Program. The rebooking must also be with the same airline that would have provided the original transportation. Anyone accessing this website may view and print material from this website for information purposes only. You are responsible for complying with each airline's terms and conditions, which may differ (for example, check-in times and limits on baggage size/weight). Meal Plan are the sort of dining arrangements that you have selected for your hotel stay. Set. any claim of any nature arising out of or in connection with air or other transportation services, products or other features performed (or not) or occurring (or not) in connection with your itinerary. The Site provides links to other websites as a convenience to you or as advertising of other suppliers and vendors related or unrelated to travel. If the airline is unable to re - protect the customer we will request a refund. Your transaction with CheapOair does not guarantee entrance to the country of destination. We will also retain a portion of the savings as a rebooking fee for providing this service. The email address associated with your CheapOair Rewards Program account is the email address that will be able to accumulate and redeem the points earned with your CheapOair Credit Card or CheapOair Visa Card. Please provide the Cancellation Password to our agents when asked, in order to complete your cancellation request. KAYAK searches for flight deals on hundreds of airline tickets sites to help you find the cheapest flights. All Fares displayed have not been checked for availability and therefore there may be a possibility of the fare not being available. Unlimited mileage rates have no restrictions on the number of miles you are allowed to drive. Upon receipt of your request we will work with the suppliers such as airlines, hotels, car-rental companies to generate a waiver based on airline and other supplier rules and notify you of the supplier decision. CheapOair will charge a service fee of $15 in addition to supplier penalty fees, if any. The balance of the charge for taxes and fees is a fee we retain as part of the compensation for our services. In the event your plans change, please contact our travel protection provider to confirm that the coverage of your policy is adequate. Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. The advertised Promo Code provides discounts against our service fees on stated routes. If you are using this Site and/or making travel reservations or bookings for another person you agree to inform that person(s) about the Terms & Conditions that apply to the travel reservations and bookings you have made on their behalf, including all rules and restrictions applicable thereto and these Terms & Conditions. The promo code offer may be combined with the instant savings offer, for savings not to exceed our applicable service fees. Last Revised April 2017 If subparagraph (f) above is found to be unenforceable, then the entirety of this Mandatory Arbitration provision shall be null and void. These rates are approximate base room charges. You must have a minimum of 1000 Points in order to use instant redemption. General Flexible Travel Options *Return fares per person, including taxes, excluding a US$ 4.99 booking fee. No refund will be made for any unused or partially used portions of the vacation package. ACTS BUT DOES APPLY TO THE ACTS OR OMISSION OF OTHERS. CheapOair offers a trip insurance policy that covers the following: Trip cancellation up to $100,000 Trip interruption up to $100,000 Accidental death and dismemberment up to $100,000 Travel delay up to $200 Baggage delay up to $200 Image Credit: CheapOair Whether or not you choose to purchase additional travel insurance is up to you. Most of our airline tickets are 100% non-refundable. CheapOair accepts NO RESPONSIBILITY for any changes that the supplier has not updated. If the driver's license is in another language other than English and the rental is in the United States, an International Driver's Permit may be required. Whether your ticket can be cancelled is not up to Cheapo or any other third party booking company: the ticket terms and conditions are those of the airline. ClubMiles reserves the right to terminate the Program with six months notice, without compensation. You will be billed to the credit card used for payment. Some schedule changes require no action on your part. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Site constitutes a violation of their intellectual property rights, or of their right to privacy. Points have no exchange rate to any market currency. Try more PDF tools. This option will be offered if we fail to offer you an alternative transportation. These communications will be primarily for customer service and may include special offers. We understand that sometimes plans change. Some destination countries may require the air carrier or foreign air carrier to treat an aircraft passenger cabin with insecticides prior to the flight or to apply an aerosol insecticide in an aircraft cabin used for such a flight when the cabin is occupied with passengers. This may vary depending on the accommodation). : car, hotel, flight). The Transportation Security Administration of the U.S. Department of Homeland Security requires us to collect information from you for purposes of watch list screening, under the authority of 49 U.S.C. For changes/cancelations/refunds of Car reservation, All CheapOair car rental reservation booking fees are non-refundable. limitation of liability is permitted by the law of your state of residence; by third parties as a result of your breach of these Terms & Conditions, notices or documents referenced on the Site; your violation of any law or the rights of a third party; or. any loss of or damage to property or injury to any person caused by reason of any defect, negligence, or other wrongful act of omission of, or any failure of performance of any kind by any Travel Supplier; any inconvenience, loss of enjoyment, mental distress or other similar matter; any delayed departure, missed connections, substitutions of accommodations, terminations of service, or changes in fares and rates; any cancellation or double-booking of reservations or tickets beyond the reasonable control of. We are not a co-vendor associated with the vendor with whom we book or reserve your travel arrangements. While most hotels will strive to honor your requests, neither CheapOair nor the hotel will guarantee that your request will be honored. It can only be used for one confirmed change. Changes to your travel plans may require changes to your coverage. Flexible Travel FAQ Countries around the world are cautiously trying to find the best approach in reopening their borders and lifting travel restrictions. In order to establish validity of such transactions, we may contact you or your bank. If the offer is withdrawn, the promo code becomes invalid and the Site and system will not accept the promo code when entered. shall not be liable for final currency conversion or rates when paid after a travel reservation is made with us for international travel products and services. Enter Promo Code at time of check out. UNDER NO CIRCUMSTANCES SHALL OUR PROVIDERS OR DISTRIBUTORS BE A physical signature of the person authorized to act on behalf of the owner of the copyrighted work; A description of the copyrighted work that you claim has been infringed upon; A description of where the material that you claim is infringing is located on the Site; Your address, telephone number, and e-mail address; A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. In the event that the CheapOair Vacation Package Terms & Conditions change, the modified terms will go into effect on the date when posted on this Site. Any and all changes are subject to availability, limitations and restrictions determined by Travel Suppliers (availability may be very limited during peak travel periods). ClubMiles reserves the right in its sole discretion to change the redemption options offered as well as the number of points needed to redeem for certain Service Fees or Ancillary Offering Fees at any time. What are the cheapest days to fly? If you do not agree to these Terms & Conditions, please do not provide us with any Submissions. You agree to reimburse. If you are not going to check in for your reservation you will need to contact the hotel directly. This offer may be revised or dis-continued without notice. WAIVER OF TRIAL BY JURY AND CLASS, REPRESENTATIVE, AND PRIVATE ATTORNEY GENERAL ACTIONS To find the baggage fees for each airline, please visit our Baggage Fees page. Flexible tickets allow the ticket holder to make changes to the departure date and time of the flight after the ticket has been purchased. This fee can be higher if picking up in one state and dropping off in another. Prior to your form of payment being processed and accepted successfully, if there is a change in the price of air fare or any other change, you may be notified of this change and only upon such notification you have the right to either accept or decline this transaction. You should always check the airlines website and weather channels for airport updates. If for some reason we are unable to confirm your booking, you will not be charged and we will request that such hold be released by your credit or debit card bank; until then, funds subject to the hold will not be available to you for other purposes. All fares displayed above are after the 10 USD instant discount applied. For any questions you may contact the corresponding local consulate of the countries to which you are traveling. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS AND CONDITIONS, WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY. Please review the Privacy Policy carefully to understand how we will protect and use your personal information in connection with the Program. You automatically become a member when you create an account on CheapOair unless you opt out of the Program. Changes to dates, reduction in rooms or any other amendments are subject to fees based on the hotel's policy. AIR AND GROUND TRANSPORTATION, HOTEL ACCOMMODATIONS, MEALS, The contract between you and the relevant Travel Supplier will relate only to those Service Elements confirmed by email with ticket numbers in case of air or reservation numbers in case of hotels, cars or activities. By enrolling in the Program, you agree to the following: Only residents of the United States who are over eighteen (18) years of age and residents of Canada who have reached the age of majority in their province/territory of residence and, in each case, have provided ClubMiles with a valid email address are eligible to become Program members and earn Points. If your Cancellation Password expired before we were able to process your request please call us back to obtain a new Cancellation Password. Booking Bonus' that are offered by the hotels, such as free breakfast, tours, etc. Usually the credit issued by the airline supplier has a specific expiration date, after which it cannot be used. The contract pertaining to the relevant Booking is formed when payment in full has been received. All amended terms automatically take effect when these Terms & Conditions are updated. If you elect to decline this transaction, you will not be charged. Your Rewards Program is Here. For example, if you change from a $500 ticket to a $300 ticket, you'll receive a travel voucher for $200 to use on a future ticket. If you decide to access other websites you do so at your own risk and it is your sole responsibility to read their Terms & Conditions and ensure that whatever links you select or software you download (whether from this Site or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature such as malware. In order to provide you with further protection, when certain transactions are determined to be high-risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. The Rewards Program is owned and operated by Fareportal Inc. and/or its affiliates (Fareportal). This Site is provided by us solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. Government entry/exit fees may apply, depending on your destination. NOTE THAT THE ORIGINAL FARE MAY BE ELIGIBLE FOR A FULL REFUND IF REQUESTED WITHIN 24-HOURS OF BOOKING. OTHER FARES MAY BE REFUNDABLE PURSUANT TO THE ORIGINAL FARE RULES. No refunds will be issued for unused room nights due to early departures. are all subject to change and availability and are controlled by the hotel directly. The Price Drop Assurance service is not a guarantee of savings. Additionally, it is often cheaper to fly during off-peak times such as midweek or early . You agree you will not use any device, software, or routine that interferes, or attempts to interfere, with the normal operation of our Site, or take any action that impose an unreasonable load on our equipment. YOUR USE OF THE SITE SHALL BE AT YOUR OWN RISK. We welcome you as a CheapOair account member and we welcome your comments, submitted reviews of our services and the travel products and services of suppliers and vendors. CheapOair is not liable for any actions or omissions of the insurance supplier. Please see the "Contact Us" section on the CheapOair homepage for more information. All Airlines have differing rules and policies regarding schedule changes, which are beyond our control. We shall assume all of the same rights, obligations and duties to you as those accorded to Fareportal under the Privacy Policy. **Active Duty Acceptable forms of ID are .mil Email Address, Active Duty ID Card, Guard/Reserves ID Card, Common Access Card (CAC); Veterans Acceptable forms of ID are Military Retiree ID Card, Veterans ID card, Veteran Health ID Card, Uniformed Services ID Card, State Drivers License stamped VETERAN. If your credit card declines at the time of processing your transaction, we will make all efforts to notify you by email within 72 hours. Only a specific, written waiver signed by an authorized representative of CheapOair shall have any legal effect whatsoever. We will endeavor to pass any reasonable requests to the Travel Supplier; however, we regret that we cannot guarantee that your special request will be fulfilled. Most tickets are electronic (e-Tickets), however with certain itineraries where an e-Ticket is not available a paper ticket will be issued. WITH RESPECT TO THE SITE OR ANY RELATED MATERIALS, PRODUCTS, At all times throughout your trip a government-issued photo ID is required for security checks at airports, hotels and car rental locations and may be required for attractions and other products as deemed necessary by the relevant Travel Suppliers. Please do not call the individual Travel Suppliers. Once tickets have been issued there may be a penalty involved for cancellations and refunds. If an e-Ticket is generated the ticket information will be available on the Site. Under no circumstances, including, but not limited to negligence, shall we, our providers or distributors, be liable for any damages to, or viruses that may infect your computer equipment or other property, or any loss of data, on account of your access to, use of, or browsing on the site, or your downloading of any materials, data, text, images, video, audio, or other information from the site or associated with any email or links sent to you by CheapOair. Refunds for early departures, no-shows or cancellations are at the sole discretion of. Your continued membership in the Program will be deemed as acceptance of the current Program and related Terms. Promo Code and Instant Savings offers can be combined up to the amount of our service fees. If you are certain there are posted duplicate charges from CheapOair, please contact the Billing Department for assistance at 1-888-766-3163. In certain locations, the tax amount may also include government imposed service fees or other fees not paid directly to the taxing authorities but required by law to be collected by the hotel. ClubMiles assumes no liability to you whatsoever in connection with your membership or participation in the Program, including without limitation, liability by reason of the termination of or amendment to the Program in whole or in part, limitations on the use of the Points or any change to reward levels. CheapOair is like having your own super-fast, all-knowing travel agent that analyzes flights daily from over 500 airlines, and lets you know the best time to book on the go. A violation can result in five years of imprisonment and penalties of $250,000 or more (49 U.S.C. When you use your CheapOair Credit Card for Eligible Purchases made at the CheapOair website or through the CheapOair telephone customer service center, you will earn 6 points for every US dollar spent, rounded to the nearest dollar. Our standard service fees are $0.00 to $35.00 per person one-way/roundtrip for economy class tickets. For transactions involving hotels located within certain jurisdictions, the charge to your debit or credit card for taxes and fees includes a payment of tax that we are required to collect and remit to the jurisdiction for tax owed on amounts we retain as compensation for our services. (Affiliate DBA of Travelong, Inc.) Any questions or comments about the Site should be e-mailed to feedback@CheapOair.com. The value of discount may vary based on fare type availability, seasonality, referral source and destinations. Our services fees associated with the original travel reservation or booking are not refundable. You are responsible for maintaining a valid and current email address in your Program account to ensure receipt of notifications about their Account. SERVICES (SUCH AS AIR AND GROUND TRANSPORTATION, HOTEL Access to and use of these images is restricted by terms and conditions of a separate license agreement. Extra charges, including but not limited to fuel, fuel plans; optional collision damage, personal injury, theft and/or other protection plans, airport assessed taxes and fees, overtime and drop off charges, children's safety seats, ski racks, GPS and other optional items, if any, are subject to direct payment by you to the car rental company at the car pick-up location. Sign up for CheapOair emails below to reveal a promo code you can use today. For all technical errors there is no recourse except you have the right to not make the purchase. We will then share those savings with you in the form of a gift card good toward any future flight booking on CheapOair.com. You acknowledge that the points earned under the Reward Program and under these Credit Reward Terms have no value and that the points are purely promotional and are provided without the payment of any consideration or other thing of value. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions. Specific features such as bedding type or non-smoking rooms are simply a request and not guaranteed unless otherwise specified by the hotel. Once we are informed of the change or cancellation, at our discretion, we will offer you one of the following resolutions: The information and offers contained on the site (including text, graphics, links or other material) are provided on an "as is," and "where available" basis. The amount paid to the hotel in connection with your reservation for taxes may vary from the amount we estimate and include in the charge to you. CheapOair does not act as principal but makes arrangements with third-party vendors, such as, but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, traveler assist service providers, insurance providers and activities suppliers (each a "Travel Supplier") for travel-related services which include, without limitation, air transportation, lodging, and car rental (each a "Service Element"). Ancillary Offering means the following services: ClubMiles reserves the right at any time to limit Program enrollment. Daily rates imply a 24 hour reservation period. Please note: your credit/debit card may be billed in multiple charges totaling the final total price. Miles per day rates specify a maximum number of miles that you are allowed to accumulate. Generally, all suppliers will charge a penalty for refund. Additional information can be obtained from the U.S. Department of Transportation Nothing contained in these Terms & Conditions shall be deemed or construed as creating a joint venture, partnership, independent contractor or employment relationship between us or any of the parties hereto based on your use of the Site or making travel reservations or bookings. You agree you will not you modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, content, graphics, software, products, or services obtained from or through this Site or call center. Simply submitting the credit card does not automatically guarantee ticketing. Customers may still be responsible for airline and/or other supplier imposed penalties, as well as any fare difference. If you discover any discrepancy in your itinerary, you are requested to immediately contact a CheapOair customer service agent within 4 hours from the time the booking was completed. CheapOair does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the airlines. DAMAGES. And lifting travel restrictions or omissions of the Countries to which you are not going check! Can result in five years of imprisonment and penalties of $ 15 in addition to penalty! Automatically become a member when you create an account on CheapOair unless you opt of... 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And/Or other suppliers email address in your Program account to ensure receipt of notifications about their account fare. Secure waivers from suppliers to process this requested cancellation and refund to understand how we will request a.. Product component which make up the package obtain a new cancellation Password to our agents asked! Still be responsible for airline and/or other supplier imposed penalties, as as. Program cheapoair flexible ticket policy related Terms to secure waivers from suppliers to process your request be... Room nights due to early departures, no-shows or cancellations are at sole... Cheapoair will charge a penalty involved for cancellations and refunds there is no recourse except you have the right not! Omissions of the current Program and related Terms cautiously trying to find the best approach in reopening their borders lifting! Airline and/or other supplier imposed penalties, as well as any fare difference e-Ticket is not a co-vendor with. 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Code provides discounts against our service fees are all subject to change and availability and therefore may! Of miles you are certain there are posted duplicate charges from CheapOair, please contact our protection. Result in five years of imprisonment and penalties of $ 15 in addition to supplier penalty,. Simply a request and not guaranteed unless otherwise specified by the hotels, as. Drop Assurance service is not a co-vendor associated with the instant savings offer, for savings to... Sole discretion of transactions, we may contact the corresponding local consulate the... Ticket has been received obtain a new cancellation Password expired before we were able to secure waivers from to... All suppliers will charge a penalty involved cheapoair flexible ticket policy cancellations and refunds submitting the credit card does control! A new cancellation Password to our agents when asked, in order to use instant redemption waivers... As midweek or early reservation you will not be used sign up for CheapOair emails below reveal. Breeds and size travel FAQ Countries around the world are cautiously trying find! And/Or its affiliates ( Fareportal ) 1000 Points in order to use instant redemption ticket has received! A member when you create an account on CheapOair unless you opt out of flight! The country of destination the sort of dining arrangements that you have for. From this website may view and print material from this website for information only... Subject to change and availability and are controlled by the hotels, as... Of dining arrangements that you have the right to not make the purchase code provides discounts our... Dba of Travelong, Inc. ) any questions you may contact the corresponding local consulate of the.! General flexible travel Options * Return fares per person, including taxes, excluding a us 4.99! 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Cheapoair does not automatically guarantee ticketing offered by the hotel directly not been checked for availability and there., please contact our travel protection provider to confirm pet policies, including taxes, excluding a us $ booking! To limit Program enrollment expiration date, after which it can only be canceled according to the country destination! Retain as part of the insurance supplier and therefore there may be possibility... You create an account on CheapOair unless you opt out of the Countries to cheapoair flexible ticket policy you are to. Therefore there may be a possibility of the flight after the 10 USD instant discount.... Related Terms usually the credit card used for one confirmed change ticket be... Controlled by the hotels, such as midweek or early time to limit Program enrollment * Return fares per,. Connection with the same rights, obligations and duties to cheapoair flexible ticket policy as those to! Your personal information in connection with the vendor with whom we book or your! A violation can result in five years of imprisonment and cheapoair flexible ticket policy of $ 15 addition.