1.2K Posts. Help. A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. If youre not sure how to price your item, its well worth taking a look at existing Gumtree ads to see how people have priced similar items. Include your email address to get a message when this question is answered. Was told would be shipped (by husband) Thursday (28th), messaged Thursday night asking if item was sent. Some services capture the actual signature, which can be sent to you at a cost. I need to delete that, and was looking for how. For everything else please contact us via Webchat or telephone. I doubt she will as she feels I already took the money.Is it really going to take 17 days before Paypal gets involved and makes a decision? This is a scam from Russia. By browsing this website, you consent to the use of cookies. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Youre then left out of pocket as well as car-less. Many mistakenly assume that PayPal is the safest way to pay on Gumtree, and that theyll be protected in the event of disputes over items that havent arrived, are defective, or if youve been scammed. So make sure you grab their attention with our top tips. The AD is removed. can you please link me to a letter of demand? The Gumtree messaging system is perfectly fine to correspond with buyers and sellers. At the moment though, Australia post usually take photos of items if they are left at the door or you could make it a signature only parcel to ensure it does get to the buyer and they cant say they didnt receive it - youll have proof. So be careful! He's okay with this. If in doubt then trust your instinct and tell the buyer/seller to wait until youve gained advice. By browsing this website, you consent to the use of cookies. Having said that you can read more about prevention on being scammed. PayPal is, after all, synonymous with their widely-advertised Buyer and Seller Protection. I prefer the slight inconvenience of arranging a meet, knowing that my home address stays private. Carefully examining the listing is a good way to tell if someone is a seasoned seller or not. I had a look at the delivery receipt and the email looked like a PayPal email but was written like pay-pal and had other suss stuff in it. That is also why you would be unable to open a dispute apart from an unauthorised transaction (if your account was hacked and used without your consent).Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately again as it was a 'gift' of money they may decline as well. The amount sent to you includes delivery charges 105.00 GBP. I would hope though that Paypal would be able to take some issue up with the seller as he has fraudulently done me out of 350. im in adelaide. I emailed them and got no reply after a day and therefore texted them and still got no reply. Thats all you can do. GUMTREE Item Paid for Via Paypal and NEVER recieved. All of his contact details and proof from Australia Post that he did not send items that i paid for. If youre super vigilant about your personal information, note that PayPal often gives out your basic information in transactions (full name, email, address). I'm happy with the condition and willing to pay extra. I just wouldn't do it unless he does direct deposit. Make it easier on yourself and scope out a good potential meeting spot near a power point, the next time youre at the shops. Gumtree advice is to ask the seller for proof of purchase, or any certificates. his facebook. The best thing to do is to separately log into your Gumtree account. I guess there are some good people out there. Does this sound dodgy to anyone? One of the best things about Gumtree is that you can buy and sell without having to give out too much of your personal information. Your suburb is fine, just so buyers know your rough location, and whether youre local to them. Refuses to send. 3. Apr-05-2021 11:45 PM. Conversely, the anonymity of Gumtree (and the fact its free to setup a profile and start selling) also makes it a breeding ground for scammers. % of people told us that this article helped them. Paying for Items on Gumtree. Due to PayPal (Goods and services payment policy) and security purpose you will have to front the shipping cost to the shipping agent before you can have access to the payment. Learn more Gumtree is a popular site for selling used items, from furniture to cars to hardware supplies. He kept insisting he had paid and kept urging my sister to check her spam inbox and click the link to accept the payment - major red flag. If you receive a text or an email claiming to be from Gumtree then dont click the link thats telling you to update info or act now before your account closes. How do I contact Gumtree if I get scammed? https://www.paypal.com/au/webapps/mpp/ua/useragreement-full#int_Schedule_1. You never really know who is responding to your ads (no matter how friendly or normal they sound). {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/41\/Report-Fraud-on-Gumtree-Step-2.jpg\/v4-460px-Report-Fraud-on-Gumtree-Step-2.jpg","bigUrl":"\/images\/thumb\/4\/41\/Report-Fraud-on-Gumtree-Step-2.jpg\/v4-728px-Report-Fraud-on-Gumtree-Step-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
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\n<\/p><\/div>"}. A common way for scammers to trick you is to create an ad for an item that is only just cheaper than the competition but not enough that itll cause suspicion. Gumtree is a great place to buy and sell items online, but scams can occasionally be a problem. Do a search on ozbargain.com for the thread - lots of tips and (unfortunately) stories about being scammed. Not to mention, Gumtree have setup their own webpage to caution over various scams operating on Gumtree. Now that youre clued up on staying safe whilst using Gumtree, dont forget to read up on tips on how to sell successfully on Gumtree. "I want to use Gumtree but I have never sold anything on line before. If youre selling an electronic item, arrange to meet at a local shopping centre where power points can be found on the walls. You are using an out of date browser. Include the price. There's scammers that deliberately use it, including as "goods and services". Gumtree is designed for face to face (cash) local purchases, they recommend this procedure and don't offer any security arrangements like eBay (even though it's owned by eBay). PayPal is probably the best bet though. A brilliant article. This means signatures are NOT required even for services like Registered Post. Try to include as many of these details as you can: Top tip: suggesting how the buyer might use the item or how they might style homeware and fashion can help really bring your description to life. Step 3: Check your email. Hi someone is selling a Frame mirror from WA and the seller said she can send it to me. It was only just over 6 years ago. Zuto Limited is a credit broker, not a lender. (Open 7 days 10:00-6:00) Contact number: Email: *Item NO. There's no way refute it, they keep the money.Buyers do similar and keep the money and the item. wikiHow marks an article as reader-approved once it receives enough positive feedback. By signing up you are agreeing to receive emails according to our privacy policy. Even direct deposit is a no go. It hasn't even been 17 days since I paid.I'm referring to the time given to a seller to respond to a claim, before paypal takes over.Even if it did, it's well within Paypal's window for claim allowance. UPDATE: Ive since dipped my toes into trying eBay, and it has surprisingly been an easy and positive experience. Take photo of you posting the item. Lmao hope that post won't happen How does PayPal help protect me? Such that Im a recent convert into using eBay for selling unwanted items! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Take photos of how you pack the box. Meet the buyer in a public place. Should I send him and invoice? I looked at your article because somehow my surname was published with ad. Safest is direct bank transfer, you have the money no matter what. If youre buying something that sounds too good to be true, then it probably is. wikiHow is where trusted research and expert knowledge come together. Paypal can vary. Because it looks genuine, money is transferred and the scammer disappears. 6. For help sorting out your debts or credit questions. I only use gumtree for local purchases paid for in cash on pickup delivery. Unfortunately though, a personal emergency came up on the day I had intended to collect the items and the seller said it would be difficult for him to rearrange a future collection date. Was told would be shipped (by husband) Thursday (28th), messaged Thursday night asking if item was sent. Gumtree say keeping it in-house means you are protected by their filter system which blocks any spam or suspicious emails. Last Updated: February 12, 2022 "I live in [insert place with shit internet] so communication is difficult. Copyright 2000-2020 Gumtree.com Limited. You can find more information about using Online Payment Platform (OPP) to buy a car here. The thing is tho, How do I know he used the goods and services option rather than friends and family? But my question is have you recovered the money back from bank transfer. About 3 weeks ago i bought an item through Gumtree but paid via Paypal (so i have some protection). i paid via bank teansfer. Collect together any extras like power cords, instruction manuals or accessories. If you live in the UK, you can file an online report through Action Fraud. In rare cases, you may offer to mail the item to the buyer. This is a ploy to get you to click the fake link or to reply to a fake email known as smishing. Not really worth advertising on here. Press question mark to learn the rest of the keyboard shortcuts. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I wouldn't do it - this is a typical gumtree scam. Gumtree can be a great way to find somewhere to rent, to sellyour unwanted items or to pick up a second-hand bike. Enjoy! Today I bought, in good faith, a mobile phone from a local seller on Gumtree. 3 rules for buying and selling on Gumtree safely. I politely decline and advise that post is not possible. Always paid via PayPal and asked for tracking when posted, I never do Bank Deposits. his in sydney. The payment has been deducted from your buyer's PayPal account and cannot be retracted. deleted568739 22. Treat this as a lesson, use gumtree for face to face cash purchases only, ebay for anything else. Enter a descriptive title. Today I bought, in good faith, a mobile phone from a local seller on Gumtree. The old saying 'too good to be true' is worth bearing in mind. The seller said they would do a name transfer (unsure what they meant) when they got back from work that night, and that they would email. Any suggestions, opinions or statements I make should not be taken as such. The best thing to do is to separately log into your Gumtree account. Posted 6th May 2018. What's the safest way for me to do this without the risk of him bieng like "oh I never received the item" or anything along those lines so he doesn't charge back or anything else. Fill in the requested details and click "Next". i have proof of purchase. Try to give them space and allow them to inspect the item in their own time. recommends having someone with you, and asking then to produce some ID. You can do a quick google search on them and see if any alarming results appear ;). Several people pointed this out, she just blew them off. A subreddit for Melburnians and Melbourne enthusiasts! If you are using the Gumtree App on your phone, you can chat with potential buyers through the App. People run late. Never put money through as direct transfer unless you know the person and trust them, or unless you have a signed agreement of some kind. PayPal is SUPER convenient, and one of the safest ways to pay for just about everything these days. It should be noted that it can take time should it all go to shit however, only a minor inconvenience if it is a relatively high value transaction. paid for an item that I bought on Gumtree but - n paid for an item that I bought on Gumtree but - never received the item. I used money I didn't have, for more than they're worth because I had a commission. So choosing goods and services over friends and family won't make a difference. It's a common scam on Aliexpress for a dodgy seller to send an item with a fake tracking code or the wrong item, then they offer a refund via paypal goods and services, then when buyer protection on Aliexpress expires they claim that the item was never sent/returned and get a refund. Note if you are firm on the price by writing "FIRM" next to the price or by writing, "No negotiating.". Now youve learnt how to sell on Gumtree and can breeze through the selling process, create your listing and sit back as potential buyers flock. Take a look at Gumtrees community guidelines before you post your ads. http://www.gumtree.com.au/scam-security-centre/. You could also use other money transfer services but they cost more. Gumtree is supposed to be a face to face cash system so be careful of anyone wanting stuff posted. Tell the police to contact Gumtree if they need to investigate further. In some cases once the victim has sent over their email and name to the scammer, they then receive a fake eBay invoice. I haven't used it before. Hi all, I haven't sold on Gumtree in a while and got strung along by a scammer for a bit until I realised what was happening. By using our site, you agree to our. I have a potential buyer for an item listed on Gumtree but they're insisting I give my personal email address rather than communicate via the Gumtree messaging system. Include your email address to get a message when this question is answered. 1999-2023 PayPal, Inc. All rights reserved. To stay safe, it's always worth arranging to meet . Track and trace. I don't get why people have troubles, yeah Gumtree is f2f but I've bought stuff from there and got it posted from another state. Gumtree is an alternative to The Trading Post. PayPal reimburses you and chases the seller. If it doesn't arrive, am I able to have PayPal refund me the money? Start creating your ad. These rules apply to whether youre selling or buying. You should arrange a convenient date and time for the buyer to view the item. We sell Beddings, Mattress, Furniture Showroom address: Factory 19/14-26 Audsley Street, Clayton South VIC 3169. She's adamant that I have my money back and I'm not getting my items. What I mean is, they valued the time it would have taken to learn how to deal safely on the site (e.g, read the obvious warning in several places stating that you should use it for face-to-face cash-in-hand transactions only), more than they valued their $80. By signing up you are agreeing to receive emails according to our privacy policy. You'd be able to report it to your bank and the bank of the destination account as well; I guess if they got enough people reporting the same account something might get done? Something doesn't feel right but I can't figure out what the scam (if any) is. Since you made a friends and family payment, your purchase isn't protected and you won't be able to get a refund. Try to include sub-categories like Furniture in Home & Garden or Electronics in Computers & Software. This will make it easier for buyers to search for your item. Be honest in your description and do not oversell the item. Create an account to follow your favorite communities and start taking part in conversations. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/46\/Report-Fraud-on-Gumtree-Step-1.jpg\/v4-460px-Report-Fraud-on-Gumtree-Step-1.jpg","bigUrl":"\/images\/thumb\/4\/46\/Report-Fraud-on-Gumtree-Step-1.jpg\/v4-728px-Report-Fraud-on-Gumtree-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"