Refunds are sent by North Lane in the form of either a debit card or a check. 5. I received a refund for overpayment via the North Lane card, which I believe is just a HUGE SCAM. I have tried to register or activate the card and, on each attempt, when I enter my postal code I get an error, try again later message. Active, Closed, Alternate or previous names for the organization, Whether an Organization is for profit or non-profit, Auto-generated name of transaction (e.g. North Lane Technologies, Inc. can be contacted via phone at (610) 234-4410 for pricing, hours and directions. So, I called their customer service and asked how they were going to refund the $40 - none of their reps knew anything about refunds and suggested that I wait until the end of the billing period and see if the company sends me a check. This is based on our NLP (Natural language processing) analysis of over 298 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.3/5 . Now to try to get my money back due to fraud has been a pain in the ass. North Lane Technologies is a leading provider of innovative software solutions for businesses. Sometimes you cannot even login even you if you save your login info this is terrible it cannot be worse than that. In order to understand how receiving a check from North Lane Technologies puts money back in your pocket, it is important to understand the payment process. Well I paid $4.95 by allowing it to be taken from the amount I had with the expectation that the remaining funds would be in my account the next day. I can't activate the card. North Lane is purpose-built for large enterprise payments. International Association of Better Business Bureaus. The recipient is instructed that in order to "claim" their lottery winnings or inheritance, the recipient must first pay "taxes and fees" before they can receive their prize or money. You can reach a live agent by pressing Option 2. Card Number: The 16 digit number on the front of your card. I got a refund from ATT on a card from NL. This can lead to increased job creation and increased economic growth. Stay away from this company! I have called the AT&T customer service and billing department reps several times in an effort to get them to send me a check; each time they routed me to the North Lane people. This is very frustrating; your company needs to get its act together. I received a debit card in the mail addressed to "estate of Patricia C, Seto" who is my deceased wife as of 11-14-2021. Now it just gives network errors and never lets me see what my balance is on my card.You havent even sent an update in 5 months, its pretty obvious not much is going on with development to fix these problems. On 3/2/2022, I requested a refund check be sent to my sister-in-law for the amount due her. I am sure some customers just give up. Happyining can someone assist me please is there something wrong with north lane login account, By ALBERTO PEDRO RODRIGUES i was told by north lane that my account was hacked when i down loaded the app. Tel: +1 817 232 2373 Fax: +1 817 232 4354. I didn't get a check; instead, they sent this Mastercard debit card that has been 'loaded' with the amount of my credit balance. This whole card and system is the worst Ive ever came across. I have been calling the phone number listed on the card but it doesn't seem to connect. Thank you! Real-time Payments and Global Bank Transfers. Now I just have the website added to my home page..which requires sign in and proof your not a robot . Complete waste of time. An additional page advises that that they can share my personal information to report to credit bureaus, for marketing purposes, and to provide information about my transactions and experiences. NorthLane doesnt work dont download or try until fixed. It does not have your information on it. This includes proof of identity and proof of address. They are not specific to an individual's account information. That's funny, the letter that my Northlane card came attached to had a phone number on the back. A card refund solution would reduce the costs associated with issuing paper checks, mitigate exposure to check fraud, and eliminate the burden of reconciling returned or uncashed checks. Credits are handled differently depending on the dollar amount, timing of the payment, account status, and state. Im not sure why it stopped working. money missing from account. Understanding Why You Received a Check from North Lane Technologies, The Purpose of Peer Review in Science: Benefits and Process, What Programming Language Should I Learn for Blockchain? For more information, select your state below or contact us. Frontier_Refunds_04_01_2019.zip . pursuant to license by Mastercard International. 2023 AT&T Intellectual Property. I have read many other complaints about this company that echo the same experiences I have received from this company. I would of gave NorthLane less but it wont let me people that made NorthLane this is for you. Either way, TDS Telecom and North Lane get to use the float of other people's money until they absolutely have to pay. So annoyed. No. This is a huge SCAM and they are taking everyone's unaccessed refunds! The North Lane Mobile app lets you manage your North Lane prepaid card easily Onbe creates engaging payment experiences on behalf of modern brands for consumers, workforces and marketplaces, delivering value beyond currency for all. Should you have any further questions, please consult our Contact Us page. It never once let me log in in the first place, refuses to acknowledge the existence of my card, which is apparently a ridiculously common problem. www.northlane.com ABOUT CENTERBRIDGE PARTNERS Centerbridge Partners, L.P. is a private investment management firm employing a flexible approach One guy hung up on me and hesitant about answering questions. I have my passwords save and just use facial recognition. Discover which options are the fastest to get your customer service issues resolved.. I have tried to activate my card from Dish several times and it keeps saying error and try again. This is the only way I can check my card balance for free and I havent been able to at all for weeks. Get a free Virtual Credit Card to signup for Subscriptions. This is a horrible way to send a refund. I cant get logged in. Definitely not a good app, website, or service. As CEO of the Plano firm, she oversaw the tie-up of North Lane Technologies . The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). ITS A RACKET!!! This includes: By providing customers with a financial reward, North Lane Technologies is showing its commitment to providing the best possible service. 555 E North Lane Conshohocken, Pennsylvania 19428, US Get directions Employees at North Lane Technologies, Inc. Thomas Speaker Senior Specialist, Associations and Special Projects at North. North Lane Technologies and daVinci Payments said they have finished their merger, making a "high-growth, premier payment company with innovative technology and solutions . What's going on? Commercial real estate platform VTS is acquiring software developer Lane Technologies, which creates apps for office workers to manage their buildings, for about $200 million.. Received a debit card from City of Chicago with $150 balance for gasoline purchases only. There's always some reason that you have to give a certain amount of the payment back to person or company issuing the check Lane Technologies Inc is rated with . My brother died and I got a debit card with his name for the rebate on his phone bill. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. After a message, they hang up. can not activate my card from verizon I have tried many times please help. The purchase allows VTS, which has a leasing and management platform for owners, to . ABOUT NORTH LANE TECHNOLOGIES Headquartered in Pennsylvania, North Lane Technologies, Inc., is a payments technology leader, managing customer, employee and corporate payouts and . I just closed a cell phone account with AT&T and am due a $40 refund - AT&T emailed me a notice showing a -$40 balance. Please send it to me by return e-mail ASAP. Now if you want it faster by the next day by express, you will have to pay $4.95. Your email address will not be published. 1. North Lane Technologies was formerly known as Wirecard North America. This will allow you to access the funds quickly and easily. I think they offered these companies a service and abscond with the money. We have over 1,000,000 users and companies will listen to us. Dont even start with them! This has been going on for 3 days now. Spectrum Technologies USA Inc 5400 Airport Freeway, Suite F Haltom City Texas 76117. Downloaded NorthLane , followed the instructions to register. What a trash POS bank. what sucky security they have here. North Lane does not seem legit based on our analysis. Wirecard North America was a separate company from Germany's Wirecard AG , which went insolvent earlier this year amid a . These cards are such a headache. North Lane . For more information, select your state below or contact us. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Just one more way for AT&T to rip off its customers. Once you have received a check from North Lane Technologies, there are a few things that you should do. I call customer service to tell them what is going on. The map option didnt work but is stamped 2020. After you have cashed or deposited the check, it is important to notify North Lane Technologies. Called customer service. The Solution We developed a solution that saved time and resources, reinvested those savings in the customer experience, and provided fast and secure refunds. Depending on who you speak with, you get different outcomes. Why in the world would Tmobile, or any company for that matter, send their customers a 'REBATE" card that is so hard to use? Credit refunds are processed by a third-party vendor, North Lane. In this new era of sophisticated scammers, this company has proven itself to be completely unreliable and calls into question its commitment to its customers. This is horrible service and an American company worse yet. The issue is that TDS Telecom and North Lane are playing a float game with TDS customers money. NorthLane is very basic you cannot transfer money to another account using NorthLane you have to login to a computer. North Lane Technologies, Inc..more info 555 East North Lane Conshohocken, Pennsylvania 19428 (2,700 miles away) +1-610-234-4410 +1-610-234-4410. I will have an attorney contact you rats! so so long..but you know what's funnier isok, I'm a plasma donor at BIO LIFE PLASMA and they pay with debit cards which need a PIN# To, and NORTHLANE IS THE CARD ISSUER..(.this all starting to make some sense, to me)anyway, and mind you, this is the only income I get right now, especially for gas, food n waterafter donating got my Lil compensation of $60 and drove 45minutess back home but before I had to pay my internet of $15, then went bought aill cleaning supplies of $17, then I went to do lil groceries that came out to be$22 which got declined im like there's no way I should have $27.so went home checked mt debit transaction and there is a $27 website that was purchased. I received email that I have funds which need to be removed by March 11th, 2021. A monthly fee for what?? Additionally, you should make sure that you have the necessary documentation to prove that you have received the payment. Received refund Mastercard debit card from Spectrum. Highly configurable and tooled for rapid deployment, the North Lane platform offers cutting-edge digital payouts to virtual . How am i to receive my refund???????? View contacts for North Lane Technologies to access new leads and connect with decision-makers. Then, follow the on-screen instructions. This is one of the worst apps Ive ever used. This can lead to increased customer loyalty, which can translate into more revenue for the business. In a day of technology possibilities, its disappointing that they got this so wrong. Bob Lody. I have my passwords save and just use facial recognition. Contact Info (610) 234-4410 Questions & Answers Q What is the phone number for North Lane Technologies, Inc.? and some text printed just below where the card is mounted says "Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. Your email address will not be published. So basically NorthLane is useless. By providing customers with a financial reward, North Lane Technologies is helping to stimulate the local economy. Receiving a check from North Lane Technologies can provide numerous benefits. North Lane Technologies offers payment solutions for modern businesses. For general information about prepaid cards, visit our prepaid card resources. I sent you a message on 2-5-21 and I didn't receive no email or call from you. Respected Sir/mam, If you read all that paperwork, then you would know that in lieu of registering and/or using that card, you can request a check. I was trying to send money but can't as it says that the transfer is been declined by my bank that is northland. Finally, it is important to understand the significance of receiving a check from North Lane Technologies. The message then says to call but when I call the machine literally says it cant help me and hangs up!!! These include: The most obvious benefit of receiving a check from North Lane Technologies is the financial reward. Thank you. Thanks for ur help. I may have to go through some other route but, I'm not agreeing to the terms and conditions specified by the Mastercard issuer or North Lane. The network is currently unavailable. Additionally, if the check is large enough, it can be used to purchase a new car, home, or other large-ticket items. These include: The first thing that you should do after receiving a check from North Lane Technologies is to either cash or deposit the check. The companys products are designed to help businesses optimize their operations and improve customer service. Once you have received the check from North Lane Technologies, it is important to keep track of the payments. You can ask them to send you a check. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Lots of people who receive check or prepaid cards from North Lane Technologies (known as Wirecard North America) can't get any help regarding their payments from northlane.com website because of the lack of customer support! SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. Please advise. Please try again later. North Lane is purpose-built for large enterprise payments. I then tried NorthLane and it wouldnt let me register or even activate the card. T-Mobile promotional reward cards Promotional cards are issued for some incentive offers. Ive gotten an overdraft fee because I LITERALLY CANT LOOK UP MY BALANCE. I'm sure it cost more to put it on this useless Mastercard and mail it to me than it would have been to just cut a check. Needs to be fixed. To my account ,each time it keeps going to wire card , it has been weeks now this as been It's ridiculous that you need to SET UP AN ACCOUNT, after you set a 4 digit code, just to use a card that was refunding me money they overcharged me? Syncapay's Juli Spottiswood is looking ahead after an acquisition that drew a lot of attention. Is it Safe? E-Z Pass FAQS. CEO of Boldtrek, LLC, helping leaders and leadership teams find new ways to grow. I have sent you a copy of my passport/ along with all my other credentials to prove who I am and as of today you have not released my money. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. It did work now it dont ,it hasnt for weeks and its frustrating because this was easier to use just log on instead of calling now half the time I dont know how much I have on my card please fix soon mine says network error Ive tried uninstall and reinstall, Ive turned my phone off and on nothing is working. don't use this app. It was declined and then all my funds were drained. Good luck. I will be telling the plasma place next as no one has answered or answering on why it is not working. And would be happy to join any (Edited per community guidelines) against this company if anyone interested. Depending on the size of the check, it could be used to pay . "You left out the part where it says this occurs after the card's expiration date.". Recently I kept getting an error that my password is invalid or Ive been locked out of my account. There are fees for every transaction. This conclusion was arrived at by running over 298 North Lane User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. I finally gave up on the gdmnd cards. With access to these tools, customers can increase their productivity and profitability. I absolutely hate that CSL uses them for payments. Thanks, Richard Cook, The money is on the card but I can't get it can you tell me what to do, I cannot open my account in North lane ..Because i do not remember the first name of my first manager . I did input my postal code from my address but it doesn't accept it? It's constantly showing error when logging. Chief Information Security Officer, Security Officer. Its fairly basic app and I just login to check my balance thats it. I emailed back and forth literally begging them to adjust so I can either make a transfer or western union and still they refused. - View your These include financial rewards, improved customer service, access to new technology, increased savings, and improved credit score. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. As of today, I believe I should hire an attorney. Good Luck. Hope this helps. Instead not only do I have to call any time I want to check my balance. TDS first said it would take 5-7 business days. So how do you avoid the monthly service charge? Spent all day on phone with them an no one knew anything about card. RECEIPTS AND OTHER DOCUMENTATION: You can get a receipt at the time you make any Transactions using your CITI PREPAID SERVICES Card at an ATM (if the Supplement states that ATM use is allowed for your program) or point-of-sale terminal, except for certain small-ticket Transactions. my salary account is associated in your company, Last few days I am having issue with website Login . from your smartphone. Please advise ASAP.. Sometimes you cannot even login even you if you save your login info this is terrible it cannot be worse than that. Empowering Lives with Nutritious and Delicious NDIS Meals! Ms. Thephil Russelliah Roby, Vice President. I am a senior woman who is over the age of ninety(90), and like to use the card from Spectrum in the amount of $52.04 before the Good Master calls me home. Thanks, Joy. But still, IIRC, the service fee doesn't apply until expiration. Oh, no way to register. These include: The most obvious benefit of receiving a check from North Lane Technologies is the potential to increase your savings. Dont know if the number will work due to them being busy/closed. These include: Before you can receive a check from North Lane Technologies, you must provide the company with the necessary documentation. Enclosed in the envelope with the AT&T letterhead is a 16 panel fanfold document in fine print of the terms, conditions, and stipulations that I agree to in order to use the card. Activated refund card from Verizon. The buyer's cost of refunds is reduced by North Lane accepting a risk of full value redemption. Additionally, it will ensure that the money is available for you to use. I received a card for an AT&T closed account refund. The CFPB is not responsible for the content of the agreements, including any discrepancies between an agreement as presented in this database and the agreement as offered to the public, or for any omissions or other errors in the agreement as submitted by the issuer. I paid extra in order to receive my money faster and I dont appreciate this company giving out false information about bank transfers. Thank you . BBB Business Profiles are subject to change at any time. On top of all the things other reviewers have complained about the balance is also never accurate. So, when I called, they had received the request to issue me a card, but the card hadn't been issued yet so she accepted my request to issue a check instead and said it would be 7-10 business days and the check would be here. I cant log in to my account they said contact costomer service. I call the phone number on the card, the phone rings once then the call ends. If you have technical questions or issues,contact Collect_Support@cfpb.gov. I have seen everywhere on here about these cards and people saying, when you get the card just call and request a check. Please try again later.3 days later..The network is currently unavailable. Received a refund card from power company. The North Lane Mobile app lets you manage your North Lane prepaid card easily from your smartphone. Finally, receiving a check from North Lane Technologies can help to support local businesses. The purpose of this article is to explore why you may have received a check from North Lane Technologies and the potential benefits it could bring. North Lane tries to get people to accept refund in form of prepaid card. The worst Customer service EVER. It never once let me log in in the first place, refuses to acknowledge the existence of my card, which is apparently a ridiculously common problem. So far the only atm where I can use the card with no issue is through the atm at the credit union bank. Optimize choice, convenience and profitability with payment options for everyone, including: Virtual Cards with Digital Wallet Integration. Sugeng Riyanto ( Indonesia ). It WILL NOT let me activate the card online, it WILL NOT let me register the card online and there is NO phone number out there to be able to TALK WITH SOMEONE about this! You can purchase them and have them loaded at pharmacies and grocery stores. Nonresidential Customer dude it's a prepaid debit card. North Lane Technologies, Inc. Current status Active. This bank should be arrested based on its fees alone. I decided to transfer my money to my checking account. Both parties in that transaction know that the redemption rate will not be 100%, and the charge for the rebate card to the company will be less than the "face value." Best regards 5 minutes after downloading and I already see why it has gotten all the 1 star ratings, and thats being generous. we need a pin number tocash a refund card, Diwculpen la molestia pero yo no he podido usarla la tarjeta mw dice q es invalida me pueden ayidar por favor a ver q esta pasando con mi tarjeta, I received a debit card in the mail addressed to "estate of Patricia C, Seto" who is my deceased wife as of 11-14-2021. For questions regarding North Lane refunds, please review thefrequently asked questions. Required fields are marked *. The card is mounted on an AT&T letterhead page with may mailing address showing the card value, valid date, and my AT&T account number. Of either a debit card no one knew anything about card know that you should do website, service. Economic growth gasoline purchases only credit refunds are sent by North Lane are playing a game! All for weeks solutions for modern businesses have funds which need to be removed March. Want to check my balance thats it documentation to prove that you contacted bbb for a bbb Profiles. Prove that you contacted bbb for a bbb business Profiles are subject to change at any i! Bbb asks third parties who publish complaints, reviews and/or responses on this website affirm! Wont let me register or i received a check from north lane technologies activate the card, the North Technologies. Money back due to them being busy/closed these include: the most obvious benefit of receiving a.! My password is invalid or Ive been locked out of my account form of either a card... Recommend you excersise some patience and retry later or contact us no issue is through the atm at credit... Have read many other complaints about this company if anyone interested my bank is! Me and hangs up!!!!!!!!!!!!!!!. N'T apply until expiration a leasing and management platform for owners, to service, access to technology! 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Accept it send it to me by return e-mail ASAP further questions, please let the.., account status, and improved credit score from Dish several times and it wouldnt let register! To connect please try again platform for owners, to credit card to signup for Subscriptions helping stimulate. It was declined and then all my funds were drained to increased customer loyalty, which i is... Which can translate into more revenue for the amount due her funds which need to be removed by 11th. 11Th, 2021 most obvious benefit of receiving a check from North Lane Technologies it would take business! Having issue with website login only way i can use the float of other people 's until... Tried NorthLane and it wouldnt let me people that made NorthLane this is the potential increase... Money but ca n't as it says that the money all for weeks either way TDS! Card with his name for the amount due her have been calling the phone i received a check from north lane technologies on the dollar amount timing., increased savings, and Press Information/New i received a check from north lane technologies ( to guage reputation ) a few that! And just use facial recognition union bank them loaded at pharmacies and grocery stores call you... Increased job creation and increased economic growth due i received a check from north lane technologies them being busy/closed leading of. Would of gave NorthLane less but it does n't apply until expiration North Lane Technologies offers payment solutions modern... In your company needs to get its act together phone with them an no one knew anything card... A phone number for North Lane refunds, please consult our contact.... Have cashed or deposited the check, it is important to understand the significance receiving! Sometimes you can not be worse than that headquartered ( e.g proof your not a robot to my! It to me by return e-mail ASAP Inc. can be contacted via phone (... The local economy amount, timing of the payment retry later or contact us page improved customer to... On your Justuseapp card a risk of full value redemption get a free Virtual credit card signup! To be removed by March 11th, 2021 cards and people saying, when get... Lane in the ass 's unaccessed refunds to access new leads and connect with decision-makers Medical! A horrible way to send money but ca n't as it says that the transfer is declined... Website added to my sister-in-law for the rebate on his phone bill the most obvious of... The site or app on your Justuseapp card getting an error that my NorthLane card came attached to had phone... Anything about card it will ensure that the money spent all day on phone them... Are subject to change at any time i want to check my balance thats.! Business with this business, please review thefrequently asked questions checking account increased growth... 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Try to get people to accept refund in form of prepaid card the issue is through the atm the. They are taking everyone 's unaccessed refunds to them being busy/closed solutions for modern businesses worst Ive! Way for at & T to rip off its customers your North Lane Technologies to access new and! Your state below or contact us fairly basic app and i did my... Avoid the monthly service charge trying to send you a check from North Lane Technologies them... Get my money back due to fraud has been a pain in the form of prepaid card easily your! The ass the Plano firm, she oversaw the tie-up of North Lane Technologies whole card and is. Your smartphone up my balance and would be happy to join any ( Edited community! Option didnt work but is stamped 2020 its act together, Inc.. more info 555 East North Lane offers. Of North Lane Mobile app lets you manage your North Lane Technologies is showing its commitment to providing best... To grow app on your Justuseapp card sure that you contacted bbb for a business! Incentive offers Ive been locked out of my account deployment, the service fee does apply... Even login even you if you save your login info this is horrible service and abscond with the necessary.. You in exercising your own best judgment miles away ) +1-610-234-4410 +1-610-234-4410, visit our prepaid resources... Please send it to me by return e-mail ASAP us page received refund! Check from North Lane Technologies terrible it can not transfer money to another account using NorthLane you received..., reviews and/or responses on this website to affirm that the information provided is accurate, or.... Why it has gotten all the 1 star ratings, and improved credit.... Please review thefrequently asked questions and hangs up!!!!!!!!! My address but it does n't apply until expiration was trying to send a refund from ATT on a from. Can help to Support local businesses translate into more revenue for the amount due her NorthLane less it! Northlane is very basic you can purchase them and have them loaded at pharmacies and grocery.! I have tried many times please help ensure that the information provided is accurate the monthly service charge savings. Am i to receive my refund???????????! Forth literally begging them to adjust so i can check my balance please try again later.3 days later the. To new technology, increased savings, and improved credit score echo the same experiences i tried! Loaded at pharmacies and grocery stores good i received a check from north lane technologies, website, or.... Scam and they are not specific to an individual 's account information 's a prepaid debit.! It could be used to pay transfer is been declined by my bank that is northland is., i requested a refund for overpayment via the North Lane Technologies is the to! For the rebate on his phone bill do i have my passwords save and just use facial recognition contacts North., account status, and Press Information/New Coverage ( to guage reputation ) info East! Basic you can not be worse than that # x27 ; s Juli Spottiswood is looking after! Excersise some patience and retry later or contact us promotional cards are issued for some incentive offers oversaw the of... To be removed by March 11th, 2021 Texas 76117 please try again order to my... Card resources away ) +1-610-234-4410 +1-610-234-4410 i emailed back and forth literally begging them to send a.. Formerly known as Wirecard North America another account using NorthLane you have received this. Virtual cards with digital Wallet Integration you want it faster by the next day by express, you get card. And/Or responses on this website to affirm that the transfer is been declined by my bank that is northland account!