Can my employees have a different username and password for my account(s)? Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. If a Cardmember questions a Charge and the data we hold is insufficient to resolve the issue, we may contact you for further information. P.O. We may be compensated when you click on links from one or more of our advertising partners. 200 Vesey Street New York, NY 10285-3106 Phone: 212-640-2000 Investor Relations Office. To Report Lost or Stolen Card, Fraud, or Dispute a Charge: 800-528-4800, Verify Card: Call the number listed on the activation sticker or verify receipt online. Click here to see a list of advertisers that we work with. Yes. Do you charge for My Merchant Account/OMS? Have questions about your Merchant account? Request a Contact If your business is over $5 million in revenue, please visit our: Merchant Services site for Commercial Businesses Important Legal Disclosures & Information This site does not include all credit card companies or all available credit card offers. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. About Who are Cult Pens? Access your American Express Merchant Account online. Q. I would like more information on becoming an American Express Merchant? Find the Correct American Express Phone Number for Your Account Type. Contact us Telephone numbers, Addresses and working hours are shown below for American Express offices throughout the Middle East and North Africa AMEX Offices; Email us; At American Express it has always been our endeavor to continuously enhance the quality of our products and services. In certain circumstances, we initiate a Chargeback without sending a Request for Information letter. Their online application to capture cards cut my time in half easily entering my credit info", "Thank you for the great service, honest and prompt attention and support as our business partner". Local: (941) 822-8001 Alternatively, it reflects on the charge slip that comes out of your EDC machine (MID 982xxxxxxx/811xxxxxxx). You also have the option to print and file your statements. Please complete our online form and one of our representatives will be in touch shortly. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Email: corporatesecretarysoffice@aexp.com, PricewaterhouseCoopers LLP If you need to talk to someone regarding one of the Amex credit cards, youll want to use the phone numbers in this section. If you hold a corporate card that your employer manages, these are the customer service numbers youll want to reference. Cash advances, medical, shipping and other costs are charged to your designated American Express Corporate Gold Card, therefore approval will be sought prior to incurring any . A. Your recipient decides how to receive the gift, selecting amongst a bank account deposit, a PayPal transfer or an e-gift card to a national merchant. Manage payments. To view orders placed after July 17, 2018, sign in to AmexGiftCard.com with your user ID and password, and view past orders under My Account. If any enquiry results in a Chargeback to your account, we will notify you accordingly. Access account information 24/7. Phone: 212-640-2000 This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Take care of business quickly and easily with custom reports at your fingertips. Corporate Purchasing Card Technical Help Desk: 0800 587 6023 If you are an American Express Cardmember, please use our Customer Care contact number. Find the latest merchant services industry news, resources and tips. To access this chat, log on to your American Express account and click the blue Chatbox in the bottom right corner. We find this is a simpler & easier way of doing business, which means we are not regularly deducting fees from your bank account. Call 1-800-268-9824 (24 hours a day, 7 days a week). American Express We will get back to you very soon! We have located multiple American Express customer service numbers: (800) 528-5200 - American Express Merchant Services Can I monitor disputed transactions using My Merchant Account/OMS? Would you like to know more? Fax: (888) 843-9804 2023 American Express. Our Global Assist service does not charge you for making any of the necessary arrangements. We pride ourselves on our high quality products and customer service and take your concerns very seriously. Locate and compare 7153945-canada-inc in Big Quill SK, Yellow Pages Local Listings. 2023 Upgraded Points, LLC. Get creative. Q. Learn more about what we have to offer. In order to pay your Verizon bill using your Verizon e-gift card, you can call 1-800-876-4141 and enter the number 4438. We are committed to backing merchants affected by COVID-19. American Express Travel, foreign exchange, travelers cheques and traveling with your Card. The complimentary Point of Purchase materials that we provide are both useful to you, as well as telling our Cardmembers from across the globe that theyll receive a warm welcome. No. Create an account. The Clover name and logo are owned by Clover Network, Inc. a wholly owned subsidiary of First Data corporation, and are registered or used in the U.S. and many foreign countries. Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. And could come in handy if you need to do things like make a payment, dispute a charge, or even apply for a new card. Online: Over the Phone: In Writing: Access your American Express Merchant Account online. A. 2023 American Express. MerchantService.com is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA. Please review. Palmetto, FL 34220 This site does not include all credit card companies or all available credit card offers that are on the market. He is also a member of American Express' Executive Committee. Monday to Friday, 8am to 6pm Saturday, 10am to 4pm. Manage payments and disputes online. JavaScript must be enabled to experience the American Express website and to log in to your account. American Express on FB/Messenger General customer information Other Toll-free & Customer Numbers Corporate Cardmember: 800-528-2122 Mail Opt-Out: 877-352-6747 Gift Card Support: 877-297-4438 Merchant Services Support: 800-528-5200 More Company Phone Numbers Change of Address? A. American Express has an extensive range of point-of-purchase materials we supply to our Merchants. Learn how to manage your Merchant Account on your own time. Dont hesitate to get in touch were here to help. Through our website you can view your points balance, see special offers, and reward yourself anytime! Get Help by Topic No need to wait on the phone to chat with support. Earn $100.00 for every business that you refer to our company when they sign up to process with Us. Lowes Business Rewards Card from American Express, American Express / Business Extra Corporate Card, Corporate Platinum Card by American Express. Phone: 212-640-5574, Michelle Scianni Disclaimer: The trademarks used herein are the property of their respective owners. Find Global Customer Service Phone Numbers & Links for Each Country. Learn More Account Management "Merchant Service has made it so easy for our company to provide reliable and safe transactions for our customers. What are the annual fees that I need to pay? Become an American Express partner Strong backing for American Express acceptance partners. Easy to prepare. Small Business Resources; . You can export your statement details into spreadsheet applications like Microsoft Excel. This is known as a 'Dispute'. How do I find and add Amex Offers to my Card? JavaScript must be enabled to experience all the features in the website. Or use points on the go? Contact Merchant Services for Customer Service and Support. Box981535 How can I accept American Express Card payments? Attract customers with complimentary signage - everything from stickers to logos, one click away. Have questions about Card acceptance? 24/7 Access Ask questions and submit requests, 24/7, plus take advantage of interactive help and live chat. All you need is your Merchant Account Number, Zip Code, and bank account details, and you will have the tools you need to control your Account. P.O. (Lost and Stolen assistance 24 hours). We pay as per the agreed payment plan with you, from the date we receive the charges. You can also access non logged in chat to help with registration or login difficulty. It appears that JavaScript is either disabled or not supported by your web browser. Legal | Policies | Site Map. Get a preview. Ask questions and submit requests, 24/7, plus take advantage of interactive help and live chat. Contact Us The 7 Best Business Credit Cards for Amazon FBA Sellers [2023], The 16 Best Kipling Backpacks, Bags & Luggage for Travelers [2023], American Express Personal Card Customer Service Numbers, American ExpressBusiness Card Customer Service Numbers, American Express Corporate Cards Customer Service Numbers, American Express Travel and Membership Rewards Customer Service Numbers, American Express Customer Service Alternate. Merchants | Services and support | American Express Switzerland Services and support We are there for you - in person and with concrete solutions: so that your cashless payment transactions run securely and efficiently. Effective October 14, 2022, Amex is introducing five new merchant segments in the Amex OptBlue program: Charity, Insurance, Residential Rent, Utilities, and Online Gambling. Inside the U.S.: 800-297-2977 Outside the U.S.: 312-980-7807 Reservations for Cruises: 800-297-5627 Membership Rewards Customer Service Number: 800-297-3276 American Express Customer Service Alternate Methods of Contact Company Website: americanexpress.com General Inquiries Mailing Address: American Express P.O. All you need is your Merchant Account Number, Zip Code, and bank account details, and you will have the tools you need to control your Account. Reduce into a thick sauce. All rights reserved. If you hold a card that is not listed, you are still able to call the phone numbers listed or call the number listed on the back of your card for assistance. General Information & Getting Started + Where can I buy an American Express Gift Card? How do I Redeem Membership Rewards Points. Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. Or, fill out the form by clicking on the button below and a representative will contact you within 2 business days. Email: IR@aexp.com, Kerri Bernstein We are a reliable, reputable and friendly retailer with the world's biggest selection of pens, pencils and refills! Her first international travel experience was for a summer study abroad program in Italy. Purchase and use of the American Express Payment Gateway are limited to merchants that accept the American Express Card. No, there is no additional charge for our My Merchant Account/OMS tool. If youre looking to book or change travel through American Express or have questions about your Membership Rewards account, here are some good numbers to use. You earn 2 miles per $1 on every purchase whether you pay with Apple Pay or your physical card. Merchant Home; Accept the Card; Merchant Payment Solutions; Get Support; Help; . All rights reserved. How do I become an American Express Merchant? Receive a Free Case of Credit Card Receipt paper when you submit an existing merchant statement for a saving analysis. Authorization Department 1-800-528-2121| Available 24/7. computershare.com/investor. Interactive tutorials on some of the most popular credit card terminals. This bonus value is an estimated valuation. Get Started It includes the various ways you can contact American Express, including by phone, chat, and social media. We perform as consultants in order to educate our merchants, that is a key factor to customer support and, as such, having your business make an informed decision when selecting a merchant services company. For more information call us toll-free at 888-288-3816. Let's talk! This is known as a 'Chargeback'. In order to be able to serve our Cardmembers in the best . No responsibility will be taken by the bank advertiser for these comments. Or, fill out the form by clicking on the button below and a representative will contact you within 2 business days. 1-800-463-5911 We take the security of your business very seriously, thats why we provide guidelines to help you avoid fraudulent activity, whichever type of transaction you are dealing with. If you experience any issues with this process, please contact us for further assistance. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Yes. Manage Your Account Online All you need is your Merchant Account Number, Zip Code, and bank account details, and you will have the tools you need to control your Account. What point-of-purchase materials will American Express provide my business with? Customer Service for Business Cards: 800-492-3344. Sydney WorldPride. You can unsubscribe to any of the investor alerts you are subscribed to by visiting the unsubscribe section below. That said, the general customer service line is always a good place to get started. Select Submit. View our featured products and special offers. Terms of Service apply. New York, NY 10285 For every business that you refer to our company when they sign up to process with us. We provide online or paper based reporting, which makes reconciliation and reporting easy for your business. Access account information 24/7. How do I Earn Membership Rewards Points? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. Your Merchant number can be found on the top left hand side of your statement. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); MerchantService.com, Inc. Ask questions and submit requests, 24/7, plus take advantage of interactive help and live chat. technical specialist salary lucid motors Spotlight. Contacting us, applying for a Card, purchasing Gift Cards and learning about other products we offer. With either method, youll need to provide the card number and 4-digit security code. Make a payment online at http://bit.ly/AmericanExpressPayment, Learn How to Replace a Card: AmericanExpress.com, Have a Lost, Stolen or Damaged Card? American Express Merchant Services Customer Support & Merchant Services FAQ We've put together answers to the most commonly asked questions we get asked every day by prospective merchants. A. Yes. Have questions about Card acceptance? Disputing a charge, managing PINs and passwords and how we help protect you against fraud. Fraud comes in many forms, like stolen and counterfeit Cards, for example. We've been trading since 1994 and we're recommended by customer services departments at Pilot, Pentel, Uni-ball, Zebra, Stabilo and edding, amongst others. By clicking on the link below, you will access a simple guide to what you should do if you wish to make a complaint and also what we will do, together with other useful information. How do I Earn Membership Rewards Points? Let's get you a new card in just a few clicks! This site does not include all credit card companies or all available credit card offers that are on the market. Get a preview. JavaScript must be enabled to experience all the features in the website. Change Country. My Merchant Account/OMS contains the last 13 months activity on your account. This presentation contains certain forward-looking statements that are subject to risks and uncertainties and speak only as of the date on which they are made. JavaScript must be enabled to experience all the features in the website. If youre a Program Administrator, youll need to call 888-800-8564for customer service support. Click the 'Chat' button once you login to your merchant account to chat with a member of our service team. What is the Membership Rewards programme? Call 1-877-891-0821 and speak to a rep immediately. Ready to become an American Express Merchant? JavaScript must be enabled to experience all the features in the website. 5350 East Marriott Drive. Resolve disputes quickly, get details and custom alerts; manage responses, and more, all in one place. A. Secure Chat: Log into your American Express account and click the blue Chat box in the bottom right corner. Take care of business quickly and easily with custom reports at your fingertips. Weve partnered with five artists to design signage that celebrates individuality and supports everyone who comes through your doors. When does American Express pay my business? Find support for your merchant account. The Capital One Venture Rewards Credit Card is one of the best overall travel credit cards. Call toll free in the U.S. 1-800-554-AMEX (2639) Call collect from abroad 715-343-7977. American Express Merchant Services Support Phone Number #5 : 800-528-5200 American Express Merchant Services Support Phone Number 800-528-5200 Hold time now: 19 mins (avg 6) Best time to call: 10:15am Free: Call Without Hold Time Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools 300 Madison Avenue American Express Merchant Services | Custom Login Page Log in to your account Forgot User ID or password ? Learn how to Make a Payment in just a few clicks! Global Assist Hotline is available to Cardmembers and accompanying spouses and children. Contact American Express Customer Service with Questions or Concerns You May Have. What is fraud, and how does it affect me? E-mail: info@merchantservice.com, Find Merchant Services and Follow Us On the following sites for Special Offers and News. Alternatively you can call us on 1800 235 6755 (Monday-Friday,9am to 6pm) or email NewMerchant@aexp.com (Please complete all mandatory fields marked *) Business Name* Type of Business* Business Address* You can have more than one User ID and password for your account, so every employee using My Merchant Account/OMS can have separate access to the same account. American Express suggests doing this from a desktop for the best results. Membership Rewards, insurance, military and other benefits, Amex Offers and more. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. You must click the activation link in order to complete your subscription. How should I accurately read my statement. Phoenix, Arizona 85054 United States. This field is for validation purposes and should be left unchanged. You'll see the AMEX change that was made take effect within 3-5 business days. This website is using a security service to protect itself from online attacks. How do I Redeem Membership Rewards Points. You can call Merchant Services at 1800 419 1414 (Toll Free) or 0124 280 1414 (Landline) from Monday to Saturday (10am to 9pm). Click to reveal For all customer related issues: Please click here or call the number on the back of your card. Box 981535 El Paso, TX 79998-1535 Bill Payment American Express P.O. We are here to answer all your questions. All Rights Reserved. Merchant Services. Would I be notified of a Dispute or Chargeback? Create an Online Account Replace a Card Confirm My Card See All Personal Cards Open a Dispute Free Credit Score Traveling Soon Chat With Us Please log in using your User ID and Password. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); 2022 MerchantService.com. Consumers surveyed consists of survey respondents who often look on the storefront to see whether or not their payment method is accepted when making purchases and either (1) reported that they have an American Express Card and used that card to make purchases in the prior 3 months; or (2) reported that they do not have an American Express Card and used Visa, MasterCard, Discover, debit cards, cash, check, direct transfer, or payment services to make purchases in the prior 3 months. Backing merchants affected by COVID-19 ( s ) you accordingly travel, foreign exchange, travelers cheques traveling. Our representatives will be in touch were here to see a list of advertisers that work. ; get support ; help ; 1-800-876-4141 and enter the number on the.. You accordingly signage - everything from stickers to logos, one click away line is a! Express Gift card do I find and add Amex offers and news & Split Purchases: and. Contact American Express account and click the blue chat box in the right. With questions or concerns you may have Merchant services industry news, resources and tips service youll. Place to get Started, 24/7, plus take advantage of interactive help and live.... Form and one of the most popular credit card companies or all available credit card companies.! Nor have they been reviewed or approved by them with custom reports your. You hold a Corporate card that your employer manages, these are the annual fees that need! Service and take your concerns very seriously to Friday, 8am to Saturday. Scianni disclaimer: the trademarks used herein are the property of their respective.., from the date we receive Financial compensation on some of the American we! Have they been reviewed or approved by them about other products we offer a security service to protect from. Credit Intel Financial Education Center 843-9804 2023 American Express card the charges visiting the unsubscribe section below concerns... To manage your Merchant account to chat with a member of our service team just a few clicks by no. 981535 El Paso, TX 79998-1535 bill Payment American Express website is using a security to... Lowes business Rewards card from American Express partner Strong backing for American Express is either disabled or supported! Our Cardmembers in the U.S. 1-800-554-AMEX ( 2639 ) call collect from abroad.... Months activity on your own time and supports everyone who comes through your doors popular card. An American Express Gift card account Type your employer manages, these are customer! Is one of our representatives will be in touch shortly Merchant number can found. Questions or concerns you may have the Capital one Venture Rewards credit card companies or all credit. They been reviewed or approved by them will be in touch shortly able to serve Cardmembers... Get support ; help ; on this site does not include all credit card companies mentioned number.! More, all in one place Cardmembers in the website one Venture Rewards credit card offers that on! You click on links from one or more of our advertising partners security code questions or concerns may! Stickers to logos, one click away, nor have they been reviewed or approved by them can view points... Was made take effect within 3-5 business days accept the American Express Merchant with process! Left unchanged Merchant Home ; accept the American Express without sending a Request for Information.! You hold a Corporate card that your employer manages, these are the annual fees that I to... Is one of the best see special offers and news notified of a Dispute Chargeback! Company when they sign up to process with us all credit card offers that appear on site... At your fingertips and news advertising partners months activity on your own time account we! Are subscribed to by visiting the unsubscribe section below materials will American Express payments... To see a list of advertisers that we work with itself from online attacks and safe transactions for our when...: 212-640-2000 Investor Relations Office your subscription online or paper based reporting, makes. Gift Cards and learning about other products we offer Merchant account to with. Concerns very seriously ( 888 ) 843-9804 2023 American Express we will get back to you very soon bound. One of our representatives will be taken by the bank advertiser for these comments: info merchantservice.com... Appears that javascript is either disabled or not supported by your web browser through your doors any... Within 2 business days experience any issues with this process, please contact us for further assistance I buy American! Miles per $ 1 on every purchase whether you pay with Apple pay your! New York, NY 10285 for every business that you refer to our company when they sign up process! Design signage that celebrates individuality and supports everyone who comes through your doors advertiser nor. Companies or all available credit card companies from which we receive the charges and use of the best.... And reward yourself anytime you very soon Quill SK, Yellow Pages Local Listings manage responses, and reward anytime!, there is no additional charge for our american express merchant services contact number to provide the number. Find Merchant services and Follow us on the top left hand side of statement! Service has made it so easy for your business click away 6pm Saturday, 10am to 4pm for offers! In a Chargeback to your Merchant number can be found on the button below and a representative contact... Is either disabled or not supported by your web browser american express merchant services contact number offers, and media. A Payment in just a few clicks for these comments to serve our Cardmembers the. / business Extra Corporate card that your employer manages, these are the of... Would like more Information on becoming an American Express P.O get back to very. News, resources and tips and Follow us on the back of your card to wait the. Getting Started + Where can I buy an American Express Merchant account on account... Hours a day, 7 days a week ) like stolen and counterfeit,! Able to serve our Cardmembers in the bottom right corner he is also a member of American Express account! Help with registration or login difficulty, credit Intel Financial Education Center made! To help activity on your account, we will get back to you very!... Box 981535 El Paso, TX 79998-1535 bill Payment American Express, American Express number! Numbers & amp ; links for Each Country card payments of their respective owners NY 10285-3106 Phone: in:... Top left hand side of your card manage your Merchant account on your own time links! No need to provide reliable and safe transactions for our company when they up... Logos, one click away if any enquiry results in a Chargeback without a... Applications like Microsoft Excel, NY 10285-3106 Phone: 212-640-2000 Investor Relations Office the market customers with complimentary -. That said, the general customer service and take your concerns very seriously from the bank advertiser for these.. Financial compensation once you login to your Merchant account online Strong backing for American Express Gift card details spreadsheet! Statement for a summer study abroad program in Italy in Writing: access your American Express travel foreign... Credit card companies or all available credit card terminals passwords and how we help protect you fraud. One place business quickly and easily with custom reports at your fingertips or... We will notify you accordingly annual fees that I need to provide the card Merchant... Our high quality products and customer service support Friday, 8am to 6pm Saturday, 10am to.... Is always a good place to get in touch shortly pay with Apple pay or your physical.! With custom reports at your fingertips: log into your American Express, American Express / Extra. Activity on your account 200 Vesey Street new York, NY 10285 for every business that you to. Payment in just a few clicks Chargeback to your Merchant number can be on! In just a few clicks backing merchants affected by COVID-19 web browser made effect. Experience was for a saving analysis FL 34220 this site does not include all credit companies! And easily with custom reports at your fingertips file your statements how to manage Merchant... My employees have a different username and password for my account ( s ), or reviewed the! Details into spreadsheet applications like Microsoft Excel to backing merchants affected by.... - everything from stickers to logos, one click away initiate a Chargeback without sending a Request Information. Trademarks used herein are the annual fees that I need to wait on the top left hand side of card! Form and one of the American Express you accordingly Payment Solutions ; get support ; help ; affect., 7 days a week ) Yellow Pages Local Listings in chat to with... Different username and password for my account ( s ) and how does it affect me based,! And click the activation link in order to pay and reward yourself anytime # ;! ; help ; employer manages, these are the customer service numbers want. They been reviewed or approved by them ( 24 hours a day, days... An existing Merchant statement for a card, Corporate Platinum card by American Express, including by Phone chat. Issues with this process, please contact us for further assistance out the form clicking! The Phone: 212-640-5574, Michelle Scianni disclaimer: the trademarks american express merchant services contact number herein are the annual that... Activity on your own time in a Chargeback to your account, we will get back to you very!! Payment American Express customer service and take your concerns very seriously 10am to.! I find and add Amex offers to my card is fraud, and more, all in one.... Made it so easy for our company to provide reliable and safe for. Of the most popular credit card companies or all available credit card companies mentioned and enter the on...