While DAS return times require you to wait the full standby time, Genie+ selections can be made for the next available time window and can be used right away. Note that DAS is still determined on a case-by-case basis. DAS is still available for the high-demand rides, such as Star Wars: Rise of the Resistance and Remy's Ratatouille Adventure. All Rights Reserved. I just logged on this morning at 7am Orlando time, which is when they open, and was speaking to someone within 5 mins. This program is designed for people with disabilities who are unable to stand in line for a long time and allows you to avoid physically waiting in line. Disneyland Disability Access Service (DAS), Disneyland's disability pass, works to meet guests' needs on an individual basis. Magic Key Pass Information. We highly encourage you to take advantage of the early registration when its available this fall, as it will make your first day in the parks much less stressful. You do not need to have a doctors note or even reveal the details about you or the individual's disabilities. You may hear some people refer to it as a disability pass or DAS card. When you pick up your park map for the day or look on the My Disney Experience app, youll also be able to learn about what attractions would be suitable for anyone in a wheelchair or with specific medical conditions. All rights reserved. Would a condition that requires you to be near a restroom all the time qualify for DAS? You can also purchase individual Lightning Lanes and select an arrival window. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. I have been looking for the answer but getting conflicting results. Good luck, I hope you get one. Personally I think she should get a card but I'm not a castmember and really every castmember is different on what they will say. here How many things can you do within a 15 minutes walk or cycle of your home? Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. There is a two-hour window before you can make another selection. DAS is intended for Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability, it says on the Disney website. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I already purchased Genie+ for all days, so between that and being able to rest instead of being in noisy rides, I think it will make our visits (usually can only handle a few hours at a time and have to bring earplugs) more productive and enjoyable. All of these things involve the freedom to move around. Disability Access Service (DAS) is a program offered at Disney theme parks to assist guests who are unable to wait in a conventional queue due to a disability. First, it depends on how you "do Disney". Living With the Land and Its a Small World each have a boat you can go on with a wheelchair. We did not plan to visit Animal Kingdom, but likely you cannot book Avatar Flight of Passage or Expedition Everest with the advance DAS reservation. Is the new Genie + the same as a DAS pass? Oftentimes, accommodations will be made at individual attractions if the system is not working at all. If Peter Pan's Flight is a 50-minute wait, your return time for that attraction would be in 50 minutes. They also have a separate track, so the wheelchair and guest can be loaded without having to stop the ride for other guests. Note that the person holding DAS must meet the height requirements of the ride. Disney's Disability Access Service (DAS) is a program that assists those who have physical or mental disabilities, allowing them to experience all that Disney Parks have to offer without. There aren't any discounts on tickets for guests with disabilities or their carers, but if you have any other questions about DAS, we'd be hoppy to help. Simply saying crowds might give you a panic attacks wont be enough because the DAS applies to lines, not crowds. It was great! Here is the registration link for the DAS at Disney World. EPCOT: Before entering the park, head to the far right. Once set-up the service will be valid for the length of . When using this program, a family member will be able to go ahead and obtain the return time for you. Lol. I would call back and speak with a supervisor. This does include invisible disabilities that make waiting difficult. Disney is incredibly accommodating for individuals with disabilities, which is why people return over and over again to the parks for vacations. I think we'll probably just have to skip the longer things like Ellen and the safari since there's really no other way to avoid their length! Ive used tickets from UT for many trips and always redeem them for WDW tickets with guest services when I start my trip. Once approved, the cast member will book two Advance Selections for each day of your visit. With that said I would say you have a decent chance. I don't think we'll be saying it's dangerous though (except it is for infection reasons, which I failed to mention). Can I cancel a reservation? My sister has a kidney condition that requires bathroom access at least every 30-45 minutes. I've heard that it's super hard because the chat lines are swamped. Press question mark to learn the rest of the keyboard shortcuts. 5) Disney is giving you accommodation, but not advantage over other guests. During the fireworks there are soo many places to watch where there are NO crowds. You can only make one Genie+ selection at a time, but you can have overlapping Genie+ selections. This does NOT apply to guests who are using mobility devices only. However it appears the pre registration DAS is only for US citizens :(. Do they make exceptions for the number allowed in a party? Both Walt Disney World in Florida and Disneyland in California offer what is known as the Disney Parks Disability Access Service (DAS) card to guests with disabilities that are not apparent - i.e., they are not confined to a wheelchair, scooter, or other mobility assisting device. My husband has one hand, would he be able to apply for DAS? If Disney could "accommodate easily", don't you think they would have by now? Mickeys Very Merry Christmas Party Tips For 2022, What you need to know about Disney Genie+ and the Lightning Lane, Disney Vacation Club Point-Borrowing Restrictions 2023. Do you think we will be able to call on arrival to register for DAS? This service is also known as the Disney disability pass. Guests using DAS with concerns should visit Guest Relations to see what accommodations can be made for fireworks/parade viewing. If not used, they will expire. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service), or register at Guest Services once you've arrived at the parks. I just got off a video call with a wonderful cast member who was able to help me apply for DAS. No, DAS is valid for 60 days once registered. Now, Walt Disney World has streamlined the process, giving Guests the option to pre-register for their DAS pass30 days in advance of a park visit, all the way up until 2 days prior to arrival. My concern is that if we can't get a card, it's not even worth it to go to Disney World, because my sister won't be able to do much. Disability Access Service (DAS) is a system that is in place to assist Walt Disney World Resort guests that may not be able to comfortably wait in a traditional queue environment. Already inside Magic Kingdom? Some people with ADHD or autism qualify for DAS. At the time of the launch, this service will only be available in English, so this is important to keep in mind if English isnt your native language. But we'd recommend that you ask for confirmation when you register for DAS (because otherwise, it could vary by attraction). Now it just advises that calls are in English only. They probably declined it because a You said your issue is with crowds, which a DAS isnt going to fix. Disney is very accommodating of individuals who the DAS still does not accommodate and will work with you to find a solution for your needs. You can register and find more info here. Hello - I think that the Disney page with information on how to pre-register only opens if you are accessing this on a US-based IP address. Cart. You can have both advance selections and return times active at the same time. Does every member of my party need to be present at Guest Relations when DAS is obtained? Hi, is this available to non-USA residents? New to fall 2021, guests can now pre-register for DAS in advance of their trip! We will be arriving in the USA two day before our tickets start. It is recommended that you bring your own headphones or earbuds as the device has a standard headphone jack. The advanced selections allow you to return to the selected ride during the one-hour window listed on your app. The 8 Things You Need To Know About Genie+, and Lightning Lane Now. We wouldn't be trailing her. With attractions using virtual queues, all members must have joined the virtual queue first. get out of the wheelchair or scooter and get onto the ride). I have a bladder condition, among other things. HOWEVER, you cannot book another DAS attraction until youve scanned through on Soarin. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability. Can I ask if the people you spoke to gave you a way of a UK citizen pre-registering please? 4) The DAS does allow you to wait elsewhere and not wait in line. They cannot sweat or regulate their temperature. Youll find info on how to register for the DAS pass Disney World at the bottom. We recently shared a full guide to Disney Genie and the Lightning Lane, but since that time, these services have finally launched in the parks. Some rides accommodate wheelchairs. I just didn't want to have to stand in line for a change though this be great so far waited every day in a que for 6 to 8 hours.. may I add only bc I am out with a major surgery .. or I'd be working and couldn't.. im usually a patient person but when I was told to rechat, over and over or, the link was bad, or bc I wasn't linked I was mad. Return times are valid until redeemed prior to park closing. We found we were able to go on all the rides we could handle (unless they were closed) with the DAS. They give you 2 mins to answer and my son has adhd hyperactive disorder. My dad has a chronic vascular disease and a chronic disease connected to the prostate and due to his condition has to go to the bathroom every 30 minutes or he might get serious pain issues. You need to be able to explain your disability, but more importantly explain how the DAS will help. We asked Guest Relations to give us additional selections for the next day and they (nicely) said no. It should be tweaked so that an average person without medical issues couldn't use it and get more ride production than they could have if they didn't have access to it. Yes, a child under three years old can still receive a DAS pass. Pick the very best times to visit the theme parks using our #1 Ranked Crowd Calendar! No help and get register! When you first register for this service, youll have to complete a registration process, which usually involves having your photo taken. Commenters also agreed that the DAS program has become increasingly abused since gaining media attention, and since FastPasses are no longer included with park passes. The Jungle Cruise has a boat (Bertha) with a fancy wheelchair system that rises for the wheelchair or scooter entrance, then rotates and lowers into place on the boat. I registered for DAS and got accepted. Today were back to answer, Website#db49a7236adb0ef922d3f312{display:none}. The cast member will ask how many guests are in the party; this number can be adjusted as necessary at Guest Relations. The Mandalorian & Grogu Surprise Guests in Star Wars: Galaxy's Edge. All rights reserved. Hi. There are a total of 7 of us in our group. Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. How to Get a DAS Pass at Disney World In order to save your favorite items, you'll need to create an account. Many commenters pointed out that DAS eligibility does not hang on a diagnosis, but rather is proven necessary by specific needs that would make waiting in a traditional queue intolerable. I have been to Disney many times and have never needed a disability pass to get through it. We tried calling Disability Services at 407-560-2547 again and they told us it should be accessible to everyone however, as a non-U.S. citizen, you are not the only one to have an issue with this. Every attraction in Disney World can accommodate the needs of guests with disabilities; you can hop on over to our full list of Disability Access for Disney World Attractions to get the scoop on each individual ride. Has this happened to anyone else recently? I know there are baby care centers, but do you have recommendations for quiet places to go in the park if you have a kiddo who needs a sensory break? Since each DAS can have 5 guests (6 party total), then would 2 DAS members can link total of 12 in a party in one Disney My Experience account OR need two Disney account then link two separate Disney account together to allow all 12 be on same party? If you have any concerns at all, tell a cast member and they will find a way to work with you! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); All content is the opinion of the author, and is not affiliated with any of the companies discussed. If you have questions or issues with your DAS, look for the blue Guest Relations carts and umbrellas throughout the park. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Our step-by-step guides will save you up to 4 hours a day. Genie+ is a whole other blog post (that Im not writing). At 4 p.m., you could make an additional selection, and so on. Its a good idea to bring your own hand sanitizer as it may be easier than trying to wash your hands, if youre using a wheelchair. Disneys Hollywood Studios: There are two options, one inside and one outside of the park; both are near the park entrance on the left-hand side. Another new feature that we can expect to see in the near future is the addition of a live video chat with a Disney cast member. So frustrating.. If Soarin has a 30-minute wait, perhaps you choose that and make your way over there, stopping at the restrooms, at the gift shop, at another ride with a shorter line, or get your photo taken by a Disney photographer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety. Any help grateful. 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