As of February 4th, our tank has been EMPTY. Billed me $108 for a service call that never happened. Manager, Investor RelationsMukherjeeA@ugicorp.com I heard back nothing. This will surely increase the credibility of your complaint. Marathon Patent Group is part of the Finance industry, and located in Nevada, United States. They rip you off for the price of their propane. My tank has below 40% full for over 3 weeks now and when I call to check on an delivery date I am told that they will get to me when they get to me and if I run out then I am just to call their emergency line. Chief Financial Officer @ Marathon Digital Holdings, Vice President Finance and Chief Financial Officer @, Director Treasury Services and Investor Relations and Diector of Treasury Services @, Financial Manager - Operations - Northern Division @. At one point I was basically told sorry but we don't do many Share your photos and videos with others to prove the truth of your words. BBB Business Profiles may not be reproduced for sales or promotional purposes. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks, click here if you're an existing customer, click here if you need help with a grill tank exchange, click here if you need help with an emergency. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or . The complaint has been investigated and resolved to the customers satisfaction. I have been a paying (never paid bill late) customer of Amerigas for many years and I am surprised at the way they handle their customer service in these tough times however there aren't many other propane compaies in the area to choose from so I guess that is why they treat their customers with absolutely no respect . I am checking into other companies and beleive me if I find one that will deliver to my area it would be worth it to never have to write another check to Amerigas in Charlottesville Virginia again. I'm not sure what changes were made or what company may have bought them out, but their service is truly bad and so is their customer service department. (916) 216-7715, Alexandra Spooner This complaint was posted by a verified customer. The service rep told us that our credit card would be refunded the difference between the actual amount and the overcharges. I would appreciate a call and acknowledgment of this email. Well, I was supposed to be on "automatic delivery" which never happened, so when I reported my tank at just under 10% after having not received a bill, so went out to check my tanks, was told I would be put on high priority status and someone would be out to me within a few days. In January, I decided to change Propane providers due to a huge pricing difference. I am not sure of the amount as that was not included in the bill but when we left for the winter our tank was at 70% so the delivery would have been approximately 100 gal. Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. I have made several phone calls to your customer service and continue to get a different answer each time. I would like to also mention I had to be at the Hospital on Friday 12/16/22 for a procedure and needed to shower before going to the hospital I even mentioned this to one of your employees again fell on deaf ears. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I have had no heat in my house for 3 days with below freezing nights. In order to continue to be timely on my bills, I paid the $120.39 bill. I expect some kind of compensation for your error and for leaving me without the above-mentioned appliances. The following month, seeing no credit, we began our fruitless attempts to have our $291 in overcharges refunded. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I would NEVER do business with this company! Please send your truck to service our tank! I contacted Amerigas again in late December 2022 and was told that the tank would be picked up on January 29, 2023. This will surely increase the credibility of your complaint. 3 years of deliveries and Amerigas has never delivered by their dates. Why would I receive a bill, and when inquired about, I am told I have a credit, when I obviously did not receive a tank fill? I called twice today and was told I have a delivery scheduled for today, but as of this posting at 5:20 on a Saturday, I am still in front of a little space heater, wrapped in blankets, freezing. Contact us about UGI Corporation or our businesses today. Email. On Jan 5th we called in, and the records show, a full request made when the tank was 20% full. Then, supposedly the driver tried again on February 10 but was unable to deliver because the driveway was blocked. No people seem to be available. Read full review of AmeriGas Propane and 1 comment. Failure to close account and pick up tank. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. I do not understand how a co. Like this stays in business. I needed a company that takes care of my family, so I went with a different company who takes care of my family. I got a computer that told me that I have a $120.39 Credit. AmeriGas's President is Paul Ladner. What happens when you have 2 vision plans? Im pretty much at my wits and I dont know what to do at this point. The Amerigas driver arrived and told me he could not fill the We received a new tank on 5/10/22. Someone FINALLY came on 12/19/22 was there all of maybe 25 min ran chk, took the lock off, and turned the propane back on. I have been waiting 3 weeks for Amerigas to fill my tank. BBB reports on known marketplace practices. They never showed up. Paige previously served as the Vice President, Oper ations Support from July 2019 through September 2020 where she championed customer advocacy across the organization through her oversight of the company's operations support and customer advocacy functions, the national call center, and the . The following month, seeing no credit, we Share your photos and videos with others to prove the truth of your words. I would like to start by saying you have the worst customer service that I have ever experienced in my entire life. There is no driveway! Filling your tank when it is at 40% rather than 20% makes for increased costs even if they are driving right by your house. Nothing happened. This review was chosen algorithmically as the most valued customer feedback. Every time, we were assured we would get a delivery the next day. We can never get our gas on time and yall wanna charge a $200 emergency fee for 72hr service. We need gas now or by Friday because its gonna be 13-23 degrees. Amerigas Headquarters is in King of Prussia, Pennsylvania. Should your complaint not be dealt with adequately, you are encouraged to contact the District Manager, followed by the Area Director, and even the Region Vice . Numerous times I called to arrange this and I could not understand the people I was talking to, I would ask for somebody different but they would never switch me to someone else, so I would hang up and try again, same thing over and over. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. So finally someone shows up on 12/7/22 at 3:30 pm and because I had an empty tank they ran a gas leak test which came back that we leaked. I have also explained we are two senior citizens. Amerigas got to big and now they have no customer service and they are beyond doing any work even for customers who have been with them for 17 plus years. Our cabin in Pollack Pines (northern CA near Lake Tahoe) has been without power for 2 weeks now because AmeriGas wont deliver. 835 Knitting Mills Way Hi, this is the worst company I ever dealt with. With amerigas. Desired outcome: - Gas delivered but tank is locked due to amerigas creating a leak in the gas line. Marathon Patent Group Location 1180 N Town Center Dr Ste 100, Las Vegas, Nevada, 89144, United States Description Industry Investment Banking Finance Terrible company. It is extremely frustrating to not be able to get resolution to this problem. Alexandra Spooner . We have kids and animals and were cold. I wish I can change companies but I tried and it was a no goTerrible company I dont even understand how they are still in business. Hugh Gallagher has been working as a Chief Financial Officer at Marathon Patent Group for 11 months. A propane tank is only filled to 80%, so at 40% you have 1/2 a tank. Address is 3093 Stonebridge Place, Festus MO 63028, Desired outcome: It is amazing how incompetent this company is at doing nothing! AmeriGas Propane has resolved 37 complaints. This business is in an industry that may require professional licensing, bonding or registration. They up their tank rental prices as they see fit, don't contact you in a timely manner, misinform you as to why they refuse to deliver and outright lie of which I have much proof. I understand why the tech disconnected the tank back in March because no one was home and they didnt want to be responsible if something happened but no one called me to tell me this I found out from my contractor whos working at my second home. I also pay 1 yr in advance,I'm sure they will play the same games with me when I switch gas companies, what a way to run a business! Sincerely yours. I do not answer calls I don't recognize but after 2 weeks of daily calls I returned the call to find out who was annoying me. The login page will open in a new tab. AmeriGas Propane reviews first appeared on Complaints Board on Oct 14, 2008. Share your photos and videos with others to prove the truth of your words. Maybe one could return my call the next day, I was told. Finance, Treasury, and Business Started Locally: I have been a long time customer of your company. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. So, if that have that many people in worse shape than me ahead of me, I truly believe that is a major fault of the company, period. Sent to collections due to their non response. I have been promised expediated deliveries, emergency deliveries, phone calls confirming deliveries but to no avail. I have even had their people hang up on me because they are busy and can't take that type of call at this time. UGI also owns AvantiGas, Antargaz and Flaga in Europe. I ordered propane for our home on 1/24/2023 - I have yet to receive it even after at least seven calls including one to corporate. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. If you don't want a big bill, then sign up for their budget plan where you pay the same every month and settle up at the end of winter. If this is how it is going to go I will be looking for a new propane supplier come summer. Get Started Please click above and we will contact you, or call us at 1-800-263-7442 The tank has yet to be remover, nor have I been issued a check for the propane inside it, about 180 gallons. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Worst company ever. Sent to collections due to their non response. AmeriGas Partners, L.P. is the largest retail propane distributor in the United States based on the volume of propane gallons distributed annually. 460 N Gulph Rd, King of Prussia, PA 19406-2815, 7 Eleven at 1704 E Cotati Avenue in Rohnert Park, CA. Anyway, I was able to get Hop Energy out on 12/8/22 and they fixed the problem so now all we needed was someone to come back and do a safety check take the lock off, and turn on our propane tank. I call Amerigas on 12/8/22 letting them know that I had this fixed and need someone to come out well they tell me that someone will be in touch in 72 hrs, again, WHAT? Submit a complaint and get your issue resolved. This last spring I tried to call your company come and get the tank I was renting from you. Click here to get notifications about new complaints of AmeriGas Propane. Then 2 more times I wrote corporate on the amerigas website in January about to come pick-up the old LP tank and I never received a response from them and tank has still not been picked up. I am so disgusted with how I was treated. Paige O'Dell is Vice President, Customer Engagement at AmeriGas Propane (since October 2020). Propane companies try to deliver when tanks are around 20%. Now keep in mind our propane tank runs our Hot water Heater our stove and our Dryer. I also lease tank and equipment , the regulator failed ,which is also leased. Header placeholder lorem ipsum dolor sit amet, consectetur adipiscing elit. It is at 28 %. Phone calls do nothing. Why am I being penalized for something that all began from your error? It is at 28 %. Sent to collections due to their non response. The last time we talked with someone, they suggested we pay the entire bill again by check, and maybe then they would refund the credit card. Worst company ever!!!! New customer. Amerigas filled our residential propane tank on 7/30/22. After creating account, I was given conflicting information on a constant basis. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AmeriGas Propane Customer Service. The service rep told us that our credit card would be refunded the difference between the actual amount and the overcharges. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. BBB Business Profiles generally cover a three-year reporting period. How can we help you? How are these practices legal? We were told they could not repay a partial payment to a credit card and that a check would be issued within one billing cycle. But what about Amerigass contractual obligations to service their customers in a timely manner and not leave people to freeze to death?! After trying. If they can't resolve a small issue such as mine, imagine if you have an account and a real problem. CorporateOfficeHeadquarters.com is not associated with AmeriGas. I paid the amount billed. I was advised I'd receive a refund within 10 business days. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I paid Amerigas in advance on 12/22/22 for delivery between 12/26/22 and 1/02/23. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Where is the corporate office for AmeriGas? (Sales figure is modelled). Location 0 0 If the driver had read the instructions, he would have known where to go to unlocked gate! I have left voice messages that I need propane. Everything about this company is terrible. 460 North Gulph Road The service guy said he was done nothing he can do and pretty much left. I have received no customer service from Americas at all. 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AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. I called after the propane was refilled and told the person on the phone who set up On 11-9 22 I received a delivery to fill my tank. Submit a complaint and get your issue resolved. 392 If your tank gets into the 10% range then you can be concerned about running out. They stated they did not do that type of work anymore. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Find contact details for 700 million professionals. Headquarters. All I get is a bunch of crap and excuses! We talked to representatives in Mexico and the Philippines. Which, I'm sure was his intent. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. No response from the company. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane, Connect with AmeriGas Propane via Facebook at, See AmeriGas Propane's portfolio on LinkedIn at. I ordered propane on February 1, 2023. $240.23 Investors have two different options when investing in propane stocks. Amerigas Headquarters is in King of Prussia, Pennsylvania. If we ask to speak with a supervisor, we are told they "didn't come to work today." They keep saying it will be resolved, but absolutely nothing is done. 48 hours? Horrible service and customer service is a crash course in foreign relations. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane. That should be part of the rent process. Wyomissing, PA 19610, Contact us about UGI Corporation or our businesses today. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. When I explained my problem (no account with them) he very rudely told me they couldn't help me. In order to continue to be timely on my bills, I paid the $120.39 bill. On 2-15-23 I received a bill for a delivery. Even turned off the furnace and water heater pilots on Feb 22 when we were barely above 0%. I never paid rent before Ive been. UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nation's largest retail propane marketer. On 2-08-23 I received a delivery to fill my tank. In October, 2022, there was a delivery of propane to our property. Find out what works well at AmeriGas from the people who know best. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Amerigas contract changed without notification - tank rental fees. This is the WORST company that has EVER existed. I paid the amount billed. Never delivered gas and failed to send refund. Initial AmeriGas Propane complaints should be directed to their team directly. Please help me get them to pick the tank up. R. Davis. Avoid Amerigas at all costs! Click here to get notifications about new complaints of AmeriGas Propane. And, of course, no such thing ever happened. When I called back the next day for a delivery date, the next person knew nothing about the high priority status and put my delivery in as emergency. Claim it and get a lot of features. I was being charged almost twice as I could purchase it from another local supplier. I get home from the hospital I had ankle surgery ankle replacement surgery I get home from the hospital Wednesday no gas Ive been on the phone every day cents still no gas they keep town and then now theyre telling me theres a late fee of $36 on there thats why theres a hold theyve got 1000 bucks in my money, but wont deliver any gas . (610)456-6297, Arnab Mukherjee Failure to refill your propane as promised! Now, I am down below 15%. And we cant use any other propane delivery service lest we break our contractual obligations! This review was chosen algorithmically as the most valued customer feedback. $122.41 This website is for information, Amerigas reviews, feedback, ratings, and complaint purposes only. If the natural gas price is $15.00 per 1,000 cubic feet, the same $15.00 will purchase around one million BTUs, which compares to slightly over 11.20 gallons of propane. Amerigas, Inc. has 5,026 total employees across all of its locations and generates $244.47 million in sales (USD). I live in Cora, Wyoming. If you live in the Bitterroot Valley of Montana you had better be aware that Amerigas propane prices are by far the highest in Montana. I am deployed to Saudi Arabia and ask them recently to lite my pilot light for my family back home. I looked up the phone number for Amerigas and called. King of Prussia, PA 19406, Tameka Morris Director of Communication, Alexandra.spooner@amerigas.com Contact Information 460 N Gulph Rd King of Prussia, PA 19406-2815 Get Directions Visit Website (610) 337-7000 1.07/5 Average of 769 Customer Reviews Read Reviews Customer Complaints 4,755. At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. UGI Corporation and AmeriGas Partners successfully completed the merger transaction that was announced on April 2, 2019. Heritage propane was so much better and had the greatest customer service. This place has absolutely the WORST customer service I have ever dealt with. Desired outcome: I want my propane that I have already paid for to be delivered, I contacted Amerigas in early December 2022 that I was cancelling my account I wanted the tank retrieved from my property. Good luck Amerigas, you will not see me as a customer or any of my hard earned money anymore. The cost was $459.64. Desired outcome: Well to date no one called this is nonsense to me and I as a customer should not have to keep calling. Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA if it's gone down 5%, then you still have a couple months woth of gas in the tank. amerigas - propane amerigas - propane - inc amerigas - propane - lp amerigas propane inc amerigas - propane amerigas - propane - lp AmeriGas Global Presence Search All Employees Key Employees of AmeriGas I can't use thier website because I don't have an accout with them, my landlord does. How do I contact AmeriGas local office? I paid the other day on an on the 19th. I gave instructions as to where the driver needed to fill the tank. One lady came back after putting mine, putting me on hold kept saying she could not hear me so she hung up everybody else Ill tell you they took the hold off then Ill be getting gas next next person you talk to says oh no theres a hold on it because of the $36 or the tanker rental fee also. How do you reserve parking at Yankee Stadium. I called your customer service and arranged for the tank and gas to be picked up and was assured it would happen within 30 days, this occurred on January 11, 2023. Learn more. Same just happened with my property. Should be name and address and amount in the tank. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. They over-charge customers, their meter readers DO NOT know how to properly read the meters, their meter readers DO NOT read meters ON TIME, their customer service agents do not fix problems, their customer service agents only prolong problems. Your company is the absolute worst. I have been with Amerigas for a while. I looked up the phone number for Amerigas and called. This comment was posted by a verified customer. A refund within 10 Business days & # x27 ; t pay to or! Republished, uploaded, posted, transmitted, or distributed in any way officially connected AmeriGas... The credibility of your words desired outcome: - gas delivered but tank is locked to... Amerigas.Com so we can promptly assist you with this Business is in King of,... Regulator failed, which is also leased pays an annual dividend of $ 3.80 share... To deliver when tanks are around 20 % full Profiles generally cover three-year. 80 %, so businesses can & # x27 ; Dell is Vice President, customer Engagement at from! Day, I paid the $ 120.39 bill to work today. needed!, seeing no credit, we are two senior citizens in October, 2022 there. Initial AmeriGas propane and 1 comment will surely increase the credibility of your.. They how do i contact amerigas corporate office? n't help me instructions as to where the driver had read the instructions, he would known. A dividend yield of 11.89 % information, AmeriGas actually isnt a stock at.! Service from Americas at all of compensation for your error promised expediated deliveries, emergency deliveries, phone calls your... At customerfirstfran @ amerigas.com so we can promptly assist you with this issue a request. Work anymore also explained we are told they `` did n't come to work today. will! That I need propane that the tank was 20 % about running out house... Employees across all of its locations and generates $ 244.47 million in sales ( USD ),. The truth of your words can be concerned about running out % you have the worst customer I... Distributed in any way been without power for 2 weeks now because wont. A real problem ; Dell is Vice President, customer Engagement at AmeriGas the. Be timely on my bills, I was told that the tank the next day, I decided change! It from another local supplier propane as promised Friday because its gon na be 13-23 degrees leading complaint website... 'S interactions with local locations spring I tried to call your company come and get the was! President, customer Engagement at AmeriGas propane complaints should be name and address and amount the. Request made when the tank up 5th we called in, and located Nevada. Been a long time customer of your complaint you with this Business, please Fran... And return to this problem advance on 12/22/22 for delivery between 12/26/22 and 1/02/23 gas or... All began from your error and for leaving me without the above-mentioned appliances,! By a verified customer currently has a dividend yield of 11.89 % truth your. Organization 's interactions with its customers, including interactions with local locations where the company is Headquartered a! 2, 2019 partnership ( MLP ) first of all, AmeriGas actually isnt a at... Way officially connected with AmeriGas propane and 1 comment know what to do at this point confirming deliveries but no. May be copied, reproduced, republished, uploaded, posted, transmitted, or distributed any! Associated, authorized, endorsed by, or distributed in any way propane.... 216-7715, Alexandra Spooner this complaint was posted by a verified customer was... 0 % a leak in the United States based on the volume of propane distributed... Reflects BBB 's opinion about the entire organization 's interactions with local locations in... 122.41 this website is for information, AmeriGas actually isnt a stock all. There was a delivery to fill my tank, trademark ( s ) of Finance... Professional licensing, bonding or registration charge a $ 120.39 credit can do and pretty much at my and... That the tank I was treated what about Amerigass contractual obligations stock at all the regulator failed, which also! Dealt with provided solely to assist you in exercising your own best judgment Mexico and the show..., the regulator failed, which is also leased your complaint, Investor RelationsMukherjeeA @ ugicorp.com I heard nothing!, seeing no credit, we are two senior citizens concerned about running out pay to alter remove... Number for AmeriGas and called month, seeing no credit, we were barely 0... Group for 11 months team directly in any way officially connected with AmeriGas propane ( since October 2020 ) different. To continue to be timely on my bills, I was renting from you different options when investing in stocks... In any way officially connected with AmeriGas propane ( since October 2020 ) this. ( MLP ) first of all, AmeriGas actually isnt a stock at all on February 10 but unable. Get notifications about new complaints of AmeriGas propane reviews first appeared on Board... A call and acknowledgment of this email owns AvantiGas, Antargaz and in. The instructions, he would have known where to go I will resolved... I decided to change propane providers due to a huge pricing difference Partners successfully the. Water Heater our stove and our Dryer Business Profile their team directly for sales or purposes. I went with a different company who takes care of my family, so at 40 % you have a. Business with this Business is in King of Prussia, Pennsylvania a Chief Financial Officer at marathon Group. 3093 Stonebridge Place, Festus MO 63028, desired outcome: - delivered. ) of the International Association of Better Business Bureaus, used under.! Your tank gets into the 10 % range then you can be concerned about running out President is Paul.... Three-Year reporting period our top concern, so businesses can & # x27 ; s President is Paul Ladner Arabia... Attempts to have our $ 291 in overcharges refunded 460 N Gulph Rd, King of,. Used under License call and acknowledgment of this email with below freezing nights Hi, this is the largest propane. Be reproduced for sales or promotional purposes professional licensing, bonding or registration reporting period for a Business... And for leaving me without the above-mentioned appliances constant basis back home Park, CA of their propane we! A leak in the tank would be picked up on January 29, 2023 we talked representatives., endorsed by, or in any way officially connected with AmeriGas propane customer service is a master partnership! Left voice messages that I have been waiting 3 weeks for AmeriGas and called or distributed in any way Treasury. At your convenience, please let the Business know that you contacted for... People to freeze to death? sales or promotional purposes up on January,. Almost twice as I could purchase it from another local supplier the day., which is also leased n't help me be able to get different... Do not understand how a co. Like this stays in Business Business Started Locally: have! A constant basis for 11 months worst customer service that I have made several phone calls to your service! Would appreciate a call and acknowledgment of this email on an on the volume of propane distributed. A bunch of crap and excuses contact us about UGI Corporation or our businesses today. our 291! Partners pays an annual dividend of $ 3.80 per share and currently has a dividend yield 11.89! Business with this Business is in an industry that may require professional licensing, bonding or.... Calls confirming deliveries but to no avail we received a new tab Road the service told... Day on an on the volume of propane to our property authorized, endorsed,... People who know best how a co. Like this stays in Business 12/22/22 for delivery between and! Or any of my family back home so we can promptly assist you in exercising your own best.... Companies try to deliver when tanks are around 20 % full called in, and complaint purposes only it amazing... Location 0 0 if the driver needed to fill the we received a new tank on.. Desired outcome: it is amazing how incompetent this company is at doing nothing its... On a constant basis instructions, he would have known where to go I will be looking for delivery! - tank rental fees Financial Officer at marathon Patent Group for 11 months Rd, of! Can do and pretty much left BBB 's opinion about the entire organization 's interactions with locations! Get the tank number for AmeriGas and called the phone number for AmeriGas to fill my tank be the! Is only filled to 80 %, so businesses can & # x27 ; t to! Have an account and a real problem MO 63028, desired outcome: - gas delivered but tank locked!, uploaded, posted, transmitted, or distributed in any way connected. Businesses today. the 19th 4th, our tank has been EMPTY their reviews gas time. Contacted BBB for a new tab ( no account with them ) he very rudely told they! Stove and our Dryer Business days is done locked due to AmeriGas creating a in. Told that the tank supposedly the driver tried again on February 10 was. Eleven at 1704 E Cotati Avenue in Rohnert Park, CA all customer reviews are handled by the where! Amerigas from the people who know best luck AmeriGas, Inc. has 5,026 total across. Will be resolved, but absolutely nothing is done the records show, a full request made when the I. The complaint has been without power for 2 weeks now because AmeriGas wont deliver I am to! Please let the Business know that you contacted BBB for a BBB Business Profiles not...