There are many fundamental kinds of Resume utilized to make an application for work spaces. ), 5+ years experience with UNIX/Linux environment, 3-5 years of hands-on experience in data analysis/ SQL, 3-5 years experience in UNIX shell, Perl, Python, or similar scripting languages, Strong knowledge of Splunk and WILY is a plus, Experience with scheduling tools like Autosys/Control-M is a plus, Must have Can do attitude which can identify problems, take ownership, and provide solutions, Establish best practice for application support methodology and processes, including support roadmaps, processes and technical documentation, Developing staff work plans and schedules, setting priorities, soliciting input, providing direction, mentoring and managing performance, setting performance goals, and ensuring high quality customer service and on-time delivery of agreed deliverables, Work collaboratively with other IT management to define solutions for complex resourcing and support challenges, Perform analysis of, and make recommendations for the improvement of existing information systems and perform ongoing reviews of new technologies and industry standards, Contribute with new ideas / processes that will improve workflow and efficiency, Launch new forms of services to support customers wherever they are mobile, phone, video, chats, email, social media, apps, or any other channel, Identify, define and develop key measurements and develop the process to collect metrics for monitoring, Produce and review reports demonstrating the overall health of the supported applications, Provide cost metrics for the services provided, and establishing Service Level Agreements (SLAs) for the services provided, Provide business impact analysis and communicating the impacts to management, Provide non-technical and technical expertise and end-user support via telephone, email or in person; inputs, updates, and closes support tickets; escalates issues appropriately to ensure timely resolution; monitors support activity to identify trends or emerging issues and recommends solutions, Serve as part of the escalation path across the tiered approach for customer support issues and proactively follow-up with unsatisfied customers to ensure issue resolution and customer satisfaction, Lead and execute small to medium sized projects related to the business application objectives, Create documentation and departmental knowledge-based articles, Be a team member of the IS ServiceNow governance team, Bachelors degree in Computer Science/Software Development, Computer Information Systems or equivalent, 3+ years of experience in an Applications Support Supervisor role supporting custom applications and ERP systems, Skilled in being a strong team player, i.e. Overview. Onboarding Healthcare Financial Service (HFS) to credit decision engine system. Job email alerts. An application lead annual salary averages $112,992, which breaks down to $54.32 an hour. Crafting a lead expert dba sample resumes resume format that catches the attention of hiring managers is paramount to getting the job, and we are here to help you stand out from the competition. Supervises adequate Transition to Support, Escalation point for incidents and incident resolution facilitator, Monitors OLA agreements, ensuring seamless end to end delivery of services, Escalation point for Critical Situations and incident resolution facilitator, Collaborates with CIM Team on P1/P2 situations, Collaborates with CIM Team post-critical situation assessment and Problem Mgmt, Collaborates in defining the Application Support Budget, and, controls expenses, Continuously seeks cost reduction opportunities, Collaborates in Value Transformation goal achievement for the region, Collaborates in the calculation of TCO (Total Cost of Ownership) of applications, Collaborates in Support Processes and Tools definition, implementation and monitoring, Collaboratively seeks Continuous Improvement, simplification and harmonization of IS processes across regions, ensuring benefits are delivered, Collaborates with Application Services Transformational objectives (Business oriented SLAs, Run SAP like a Factory, Proactive Problem Management), Manages communications with IS and Business Community. ), Basic knowledge on configuring DB connections, deploying objects, Lead a team of Support resources globally 24x7, Responsible for streamlining the existing vendor based Support team to better leverage an overall MSWM model, Foster relationships with Business on the ground and with the rest of the IT silos, Guardian of the production environment that includes both infrastructure and application components, Drive efficiencies around cost, processes and engagement models, Liaison with the global counterparts to drive automations, efficiencies and process improvements, Experience with supporting Mainframe applications is a must, The ability to be proactive, think strategically while implementing tactically, and make sound decisions is a must, Strong interpersonal and teamwork skills are required, Must possess in depth knowledge around processes involving incident mgmt, problem mgmt, and change mgmt and release mgmt, Must possess in-depth experience in one of the areas that follows plus general knowledge of the remaining areas in order to effectively work with engineers specializing in any of these areas, Experience in trouble shooting and recommendation of corrective action for Mainframe applications, Mainframe programming experience desired but not required, Working with colleagues in other regional teams to ensure consistent, high quality levels of support are maintained. The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the applications support lead job. derivatives and hedge funds) or the organisations that use these services, Application Support and Monitoring: Monitor infrastructure, servers, middleware, databases, and batch jobs, Aggressively respond to service requests from business partners facing support teams, Operations, Risk/control partners, etc, Troubleshoot environment, data control and operational issues, Participates in the Incident and Problem Management processes as a resolver accountable for root cause analysis, resolution and reporting, Assist Level2 operations team with setting up monitoring and bridging the gaps in current monitoring setup, Incident Management: Coordinate incident management coverage, to ensure appropriate coverage and call facilitation, coordination and communications during critical outage situations, Problem Management: Provide expertise and support during critical incidents, interfacing with all impacted groups, Hygiene and Capacity Maintenance: Work on Capacity planning for applications, estimating and analyzing growth rates of vital infrastructure components and adding capacity pro-actively as required, Applications require 24x7 monitoring of web applications (CTSI etc), 7+ years of relevant Information Technology experience, 5+ years with web technologies with a strong focus on Web application servers (java and .net), Knowledge of AppDynamics, Apica, Topaz, Tivoli, Tomcat, Apache, Strong Oracle skills (SQL/PL-SQL) and Unix skills, Ability to provide 24/7 on-call support (ability to work on-call nights/weekends as needed), Ability to advise on options, risks, and any impacts on other processes or systems - Shell Script, Perl, VBA, Java, Business Objects, Experience working with cross line of business teams, Outside Service Providers and Partner Organizations, Ability to work in a fast dynamic environment with the ability to handle multiple tasks simultaneously. Help remove obstacles to expedite resolution and maintains appropriate stakeholder communication, Accountable for compliance to Service Level Agreements, ensuring that cost, quality and delivery requirements are met or exceeded, Ensure team adherence to all IT processes, policies, and procedures including IT Security, Responsible of IT Controls compliance for the Team, Engagement with customers in their respective function or business area, Lead root cause analysis of complex and/or repeating issues with the aim of improving ERP solution stability, Participate in solution transition from project team to production support team, To manage Live Support for MDM / CMOD applications under Barclays UK BTSO area, To perform environmental set up for MDM / CMOD projects and to do enhancement in applications, Test and deploy fixes to critical incidents quickly applications, Prepare Tivoli (TWS) jobs and schedules definitions for the automation of jobs / shell scripts, Implement Change Records raised by Business/Development Project Teams, within the SLAs, Come up with creative ideas to improve the overall functioning of the processes, Effectively liaison with peers & stakeholders, Automate manual processing if there are any and contribute in design and development of moving the application to strategic architecture and help in creation of a stable and reliable system, Hands on experience in MDM, Ondemand, ODWEK, Java, WAS, Oracle, Shell Scripting, Good knowledge of RDBMS SQL and hands on Oracle database would be added advantage, Production support experience for MDM applications, Ability to take up adhoc request raised by business in timely fashion with quick turnaround time, Ability to work proactively towards indentifying scope for service improvement and working towards those service improvements, Ability to work at pace, under pressure, whilst maintaining quality, Should have overall experience of in Application development / support, Excellent technical skills (MDM, CMOD, ODWEK, WAS, Java, Oracle, UNIX shell scripting), In depth knowledge of how IT services can be delivered most effectively and able to use this knowledge to meet organizations goals, Excellent written and verbal communication skills, with the ability to adapt style for multiple levels and different audiences, Has a high level of drive, energy and passion that motivates and inspires others, Ability to lead / guide team during crisis /critical situations, Hands on experience in IBM MDM, IBM Ondemand, ODWEK, Java, WAS, Oracle, Shell Scripting, 5+ years experience of application / infrastructure support or development in a trading environment, Experience supporting, diagnosing, and solving problems in a distributed systems Unix/Linux operating environment, Advanced working knowledge of at least two of: PERL, KSH, SQL, Good interpersonal and communication skills / Strong verbal & written skills required to interact with global teams, Can successfully operate as a team member as well as a lead, Knowledge and experience working with Fixed Income businesses and/or instruments, P&L calculation and Trading Risk, Application support for business applications developed in Appian, Participate in design discussions to ensure application scalability and maintainability of components, Collaborate with other IT teams, including Operations during Production changes and incidents and actively triage towards resolutions, Lead application support team members, including vendors at onsite and offshore, Research and raise awareness of new and existing Appian features suggesting suitability to in-progress solutions. Professional Summary Experience in bringing electronic payments to new markets. Lead Application Development Manager Resume. Recognized for competency in both technical and social skills with an open mind to use new technologies and ideas in his work. (incl. Co-ordinated and managed both offshore and Onsite teams (development, support, business, release, QA) Adopted the Agile Methodology and SCRUM processes for High flexibility and agility in the development process. Net, c# and sql server 2008. ), 3+ years Hands on experience with Big data technologies (PIG, SPARK, HBASE, HIVE, SQOOP, MAPR, KAFKA, STORM, machine learning libraries), Ownership of application stability and compliance functions. Eagerness to learn new things, Extensive relevant experience working in a support environment, Expertise with Unix, Oracle, Java/J2EE, WebSphere Support, and SQL, Knowledge of Incident Management, Problem Management and Change Management processes, Ability to work independently and to the highest level of accuracy and accountability, Excellent English communications skills; ability to understand the business process, Seeks to learn new concepts/technology if required; able to work well under pressure, Is ready to put in extra effort if it is required to complete the assignments, Fixed Income and Equity product knowledge, Knowledge of key Asset Management software packages, Proven history managing business technology relationships, Work on assignments with minimal direct supervision, Perform in-depth research and identify sources of production issues, Effectively perform and document root cause analysis of issues, Build and foster relationships across multiple organizations, Partake in audit support activities, as they pertain to Information Security, for both internal and external audits. Involved in QA testing to identify and discuss the defects. Please send your resume in Word format if you are interested in this 100% Remote - Applications Team Lead. As a rule, team lead resumes should be written in reverse chronological order. Work: Lead a project for creating data migration objects repository for Japan Delivery unit which spans for 4 clients. 439 Manuela Overpass, Dallas, TX +1 (555) 199 7616. Designed, implemented, tested and maintained a complex web service, web, and ETL software suite. Completes development to implement complex components. The SalesForce Application Development Lead is that of a technical expert who provides leadership in the design, development and delivery of technology enabled . Technical Lead in migration of Short accounts of Citigroup to Pershing and Morgan Stanley as a mandatory requirement of their joint venture. As a Steampunk Product Owner/Application Lead, you will work with Technical/Solutions Architects and Developers to translate business requirements into wellarchitected solutions that best leverage the Salesforce platform driving delivery in a government client consulting environment. Proven record of data modeling, including historical/time series data, building ETL and data quality tools, Experience with Java rules engines (ILog JRules, Drools, etc), Knowledge of Natural Language Processing or Generation, Experience working with market Data Feeds, Experienced in Agile development/scrum master role, Understanding of Cloud computing and development, Exposure on Databases (SQL or no-SQL) technologies, Experience in Core Java/J2EE technologies or .Net/VB, Passion for UX design/development is a plus, Work with development leads and Architects to refine technical requirements and define reporting strategy, Analyze, translate and develop business requirements to technical requirements, Design and implement a reporting infrastructure that will be leveraged to support batch process and ad-hoc analysis, Analyze data assets to identify and resolve issues, Define and implement an infrastructure to support reports and dashboards, Develop detail design documents for use in Agile sprints, Develop reusable reporting framework for various regions, Responsible for functional and unit testing and track defects to closure across various programs, Estimate and sizing of development efforts, Bachelor degree in Management systems, Computer Science, Statistics, Mathematics, Engineering or related concentration with 5 or more years of experience, 5+ years of report and dashboard development, Expert level relational and dimensional modelling skills, Ability to work independently and produce high quality deliverables, Experience with Cloudera Distribution for Hadoop, Experience with Datameer, Platfora, Microstrategy or like reporting platform, Should able to lead team of high performance developers and influence global decision from India. Able to eliminate the need for staff to use MRI for Residential Management components. Responsible for executing clinical programs in compliance with quality standards (ICH/GCP, GlobalSee this and similar jobs on LinkedIn. Java, C++) or Python, 5+ years of experience with SQL, database design and query optimization, Previous experience in a technical leadership position leading a global team, Strong leadership skills, including the ability to mange change and quickly adapt to new processes, Must be passionate about delivering robust software that meets quality, product and project requirements, Excellent communication skills and the ability to work successfully in a cross-functional environment, Highly analytical and strong problem solving - the ability to think out of the box to provide creative solutions to technology challenges, VaR, Stress tests and other risk calculation knowledge, Help architect the capture and access layers for the stored data, Have an active role in developing and automating the intake and validation processes, Lead the effort of developing a global inventory system for stored data sets to facilitate ease of access by global customer base, Help develop new features in response to shifting business needs as well as changes coming from Exchanges, Integrate home-grown and third-party tools in a way that minimized need for operational intervention, Help develop and Agile development environment for the team, Build tools to aid problem resolution activities and automating manual tasks, Senior Developer-level knowledge of Python, Prior experience with automation and integration, Familiarity with developing applications that run on UNIX/Linux systems, including shell scripting, Understanding of relational and non-relational database concepts and practical implementation, Prior experience with working as part of a development team with multiple contributors, ideally in an Agile environment, Familiarity with Exchange-based market data is a strong plus, Understanding of OneTick or KDB a strong plus, Prior experience with or knowledge of statistics and/or analytics, Establish and actively champion technical standards of the Java/ HTML5 technologies, Build state of the art business solutions using Java, Flex/ HTML5 technologies, Work within an Agile Feature Team. Designs units for others. Work with operational reporting team and business partners to automate or simplify existing processes, ensure data quality & consistency, Experience with Linux, hands-on experience with security or monitoring products like Wily, Geneos, ConQuest etc, Technical understanding of large enterprise environments, Functional understanding of database structures such as SQL and Oracle, Experience managing geographically distributed and culturally diverse work groups with strong team management, Strong execution focus, ability to push for progress, confidence to speak up/ push back and know when appropriate to escalate, Ensure that infrastructure and application, as well as IT processes and procedures, meet strict security requirements and comply with IT Risk Management guidelines, 12+ years of past experience in electronic trading, Ownership attitude towards closing issues to completion, Disciplined approach to documentation of problems and maintaining FAQ, Ability to transcend geographic barriers and work with global teams persistently, Troubleshoot technical issues or escalate and work with appropriate technology teams to provide solutions, 10+ years of Application Development work experience throughout the entire project lifecycle, Proven experience in incident/problem management, Experience with log analysis and monitoring tools such as SPLUNK, DynaTrace, Opnet, Ability to be proactive with a strong bias for action, naturally inquisitive, and bias for continuous improvement of practices / process, Experience working with geographically distributed and culturally diverse work-groups, Primary role will be to be responsible for the technical support of five mainframe legacy applications, Take a lead technical role to drive the team toward process improvements and cost savings, Be able to resolve issues E2E through resolution and root cause analysis, Remove obstacles to facilitate the teams success, Ensures all SLA and deliverables are met across all mainframe applications, Ensures knowledge share amongst the team and all team members are trained across multiple apps, Communicates clearly, is articulate and can lead meetings, Production support will be 7 x 24 hours, weekends and evenings are on-call, Be able to multi-task effectively to accomplish deliverables on a timely basis, 4 6 year of IT systems/application support/development experience, Microsoft Excel, Power Point and word are required skills, Experience perform production readiness procedures, 2 5 years experience with the following tools/languages; Cobol, JCL, Xpediter, Changeman, Endevor, IPAM, ITSM, SFTP, NDM, Syncsort, CA7, Zeke/Zebb, MQ, VSAM, ACF2, SAR, Experience creating or modifying job transfer JCL such as NDM, File Mover, SFTP, IT/Computer Science degree or equivalent work experience, JPMC Legacy standard & protocols knowledge is a plus, Business Analysis and/or Financial knowledge is an asset, Interacts with peer groups, Director level executives and other senior level executives as needed in delivering the objectives for the production operations unit assigned, Ensures team complies with JPMC standards, regulations, and corporate requirements, Performs 1st and 2nd level support for application and platform incidents as needed, Builds and maintains strong relationships with JPMC technology teams and business partners to identify process improvement opportunities, Collaborates with JPMC technology teams and business partners to understand application functions and related downstream processing components, Ensures Business Continuity objectives are met, Oversees compliance with administrative practices and objectives, Creates working environments that supports cultural variability and utilization of global resources, A strong application development background with a solid understanding of development methodologies, ITIL Incident management life cycle skills and experience, Bachelors degree or educational equivalent, Minimum of 5 years relevant production support and incident management experience, Minimum of 1 years experience with help desk ticketing (such as Peregrine) and change control systems, Responsible to support process improvements to continuously improve the stability and performance of the applications, Identify system bottlenecks and opportunities for processing improvements, Develop / utilize core support tools and processes to perform work while improving day-to-day practices for support team members with the goal of delivering service improvements to the business, Strong sense of ownership -Feeling of personal accountability for all areas directly or indirectly supporting the business/service area for which they are responsible. Develops and enforces statistically rigorous applications test capabilities and works towards development and implementation of global testing standardization. Skills : Event Management, Incident Management, Problem Management, Access Management, Transition Planning, Change Management. Developed various Ad-hoc mappings for various business needs. Monday to Friday. Ab Initio preferred, Knowledge of version and version control practices and procedures, The ideal candidate should have creativity, innovation and the ability to work in a fast-paced environment, Lead the CIO production support team of 6 members, Partner closely with Application development teams and team leads on software deployments in Production and DR environments, Be hands-on to trouble-shoot and resolve production outages, perform root cause analysis and implement and follow up on remedial solutions, Maintain fault resilient production and disaster recovery environments; perform annual DR exercise, Conduct annual performance appraisal of the team, Be responsible for talent uptick (tech and domain skill building) of the team, Be able to drive the team to improve the environment and the service delivery to our business stakeholders, 5-8 years of hands on production support lead experience on UNI:@Solaris / Linux) platforms, 5-8 years of experience with UNIX scripting tools such as Shell or Perl scripts, 5-8 years of Sybase experience, Oracle a plus, Deep working knowledge of monitoring tool such as Nagios, Geneos, Knowledge of scheduling tools like Autosys or Control M, Excellent communications, leadership and interpersonal skills, Be confident in facing off to CTOs and their directs, Experience working in global team and follow the sun model, Strong organisational skills and ability to manage multiple demands and changing priorities, Ability to be able to manage team costs appropriately, Ensure the stability and availability of all in-scope systems and services, Investigate issues / problems / incidents in a timely manner working with D&B associates and/or third party vendor support, ensuring any customer issues reported via D&B's Incident Management Tool are resolved within SLA, Record, Manage, Track and Report on issues and issue resolution, Drive application support process improvements ensuring that operational processes, procedures and internal control mechanisms are defined, improved, followed correctly; and target areas of innovation, cost reduction and incremental value-add, Become a Subject Matter Expert (SME) for a range of systems / technical areas and take ownership for supporting these products, working with both Business and other Technology teams, Offer consultancy on subject areas as required, Work with Development teams, Service Management and Business Partners ensuring that new services are in line with organizational standards and are production ready upon completion, Manage outbound communication across a wide breadth of senior stakeholders both internal and external, Experience in a service management, application support or similar business role, Exposure to a range of technologies, hands on SDLC experience a distinct advantage, Initiative to take assignments to their logical conclusion, Proven ability to manage technology production issues which are impacting customers, Ability to deal with confrontation and conflict, People management/team lead experience a plus, Customer facing regional lead responsible for the support of all CAF applications, Ownership of CAF production environment. 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