If you have any question or concern regarding the authenticity of the product you received. WASHINGTON - The U.S. Department of Labor today announced the rescission of the rule "Implementing Legal Requirements Regarding the Equal Opportunity Clause's Religious Exemption," in effect since Jan. 8, 2021.The rescission ensures a return to the department's prior policy and practice in place during the presidencies of George W. Bush and Barack Obama - of interpreting and . Clothing Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. You do not need to return the item to us. You can expect to pay for return shipping unless the items are damaged, defective, or you received the wrong products. Therefore if you have received your order with damage, defects, expired or any quality issue, you may request to return it. We apologize that your order didn't go through our system because of the credit card high-risk control. Upon receiving your product, if the product is damaged, or have quality issue, you may request a return within 48 hours of receipt of shipment. Alcoholic Beverage Sake. it may take up to 3-5 business days for us to inspect and process your RMA. In order to return your home appliance or electronic products. Though the majority of times that I ordered from Yamibuy. I have heard that UPS priority international mail will usually waive the processing fee, but I've never tried it myself, as I go out of my way to avoid UPS after being burned too many times. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box (except USPS). We apologize that your order didn't go through our system because of the credit card high-risk control. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. and products with less 15 days shelf life. Reasons such as: Purchased wrong item, wrong size, wrong color, etc. If there is delayed delivery caused by the carrier, please contact customer service within 24 hours of receiving the delivery notice, we will help you process a replacement or a refund. Customs policies vary widely from country to country. Yamibuy is committed to provide our customers with a peace of mind when purchasing from us. In most cases your refund will automatically go back to the original form of payment used for the purchase. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. Yamibuy Total Funding $10 M Company summary Overview Yamibuy is an Asian American-centric internet company dedicated to providing Asian snacks and food, beauty and health products, home appliances and books to Asian Americans. Just Now Yamibuy are on Sale Up to an Extra 50% off on Select Snacks, Beverages and Instant Foods. Make me change from 1 star to 5 stars .Tatung Rice cooker is a great product. Its like a hub with everything from China, Korea, Japan, and Taiwan. on a returned device. Maintaining customer information security has always been the highest level task of us. Return Policy. you may request to return the product within the allowed return period. Once you start using it, youll get the hang of it. It goes against our guidelines to offer incentives for reviews. Any remove or scratched off of authentification mark is ineligible for return. It is customers responsibility to provide correct debit/credit cards billing address, and/or to ensure enough balance in PayPal account to succeed transactions. Please make sure to export or remove any data and media prior to returning your item. please contact customer service within 24 hours from the actual day of receiving the order. (Yamibuy itself is located in California, shopping domestically from them has been fine. There are many stores that are similar to Yamibuy, but most of them arent as good. If you are returning the product due to the following reasons. THEN received another email asking me for a copy of my pending charge from my credit card bill.Did I mention I have an order history going back at least 4 years with this company? Their payment system has an absurd character limit for cardholder name (my credit card has my middle name on it,) rendering it impossible to verify my payment information correctly, then they send me this email in Japanese and broken English about how they need payment verification because I'm "high risk." Theyre telling me I need to hire a customs broker. Return shipping fees or free returns is shown on the item's details page. You do not need to return the item to us. And its been known that some of those local stores can be quite a price. Thank you for your understanding. Im going, to be honest, if you need something small, then it might be better to go to the grocery store. Expires in 6 days. Select a charity CODE $3 OFF Coupon Code for $3 Off $80 Sitewide + Free Shipping expires: ongoing Used 23 timesLast Used about 12 hours ago 100% Success UMD001T3 Show Coupon Code CODE $3 OFF If you refuse to pay customs and returns the item, you will not be refunded shipping charges. Create a list of items the rule applies to. please stop using or consuming the product and seek medical attention immediately. I contacted customer service and they said because the warehouse workloads is overloaded so your order is being delay and they cannot provide a new EST delivery day because the driver already left the warehouse and not coming back today. Jason has been living in Seoul for over 4 years, and during that time, he has experienced many of the city's hidden stores. you will not be refunded shipping charges. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandise Authorization) number. All returns must have an RMA number. We understand your concern very well. Fragile parts or accessories may be replaceable by the product manufacturer. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. Glad I came across these reviews. I am in the us. The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. How to Design a Return Policy. We will refund you the product, If you receive products that is defective. So I posted a two star review with comments. You'll love my daily email! We apologize to hear that there is a problem with your order. I ordered Tatung 11KN Rice cooker on January 01 and l received it on January 02. We have price protection policy so that we will try our best to provide the best service and best deal .Thank you for your understanding . Companies can ask for reviews via automatic invitations. You can use the service to buy from Cosme for instance. Signature requirement Please ensure you are available to receive the package on the first delivery attempt. We also ensure all reviews are published without moderation. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. the original packaging and content is required. Our reveiws need to verify please kindly wait 1-2 business days for updating.Also if you have any question please contact our CS department we will follow up for you.Our CS phone is 8004079710 email is help@yamibuy.com Thank you. Made a $50 purchase. All returns must have an RMA number. Products that cant be found in any local store. Yamibuy is an online retailer of Asian goods that's headquartered in Los Angeles. Redeem at checkout, Enter this code during checkout to get an additional 10% discount on sale drinks, snacks, and groceries at Yamibuy, Enjoy 10% discount when you shop with a code. What a weird asking? International customs regulations How you give refunds, whether through credit card, debit card, or replacement. Within a couple of minutes, your order is placed. Return policies are offered by retailers to help reduce customer risk and act as an incentive for product purchase. If you are not familiar with the product. Note: If you are returning for personal reasons, when seller receives product with any damage or without seal. This is far too much work for a simple noodle order. If you receive products that is defective. Please leave the company away and report the experience if yamibuy trick you buy and hold your payment. Alex Zhou founded it in 2003. Sign in to your Merchant Center account. In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. We apologize for any inconvenience. you may request a return within the return period. Yes, Yamibuy does sell Alcohol. This address receives tons of packages from Amazon. If returning for personal reason, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. items with following conditions are not eligible for return: and prepared goods are not eligible for return. Do not buy from their third party sales, they suck, super slow shipping. Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. Ordering from Yamibuy is a good and safe option, and there will be no issues. We also will strengthen customer service processing experience, in order to improve customer shopping experience.You may provide your order number to help@yamibuy.com our CS team will help you further. Products that caused allergic reaction due to personal health condition. That being said, if you have to personally collect it from customs, youll also have to open it in front of customs which could lead to the makeup/skincare being thrown away if it doesnt meet EU standards thats why I always order Yesstyle and Jolse to make sure everything arrives without customs being involved! He began yamibuy.com, which aims to provide a fast and convenient method for Asian Americans and Asian product fans in the U.S. to find and purchase the items they know and love. Thanks for sharing your experience. Reasons such as: Unable to use the product due to allergic reaction. Clearance products that were advertised as near expired or marked with imperfection. Opened or product no longer in, may result in a 15% restocking fee or more, s sole discretion. in Yamibuy coupons up to 2.5% back cashback CASHBACK Up to 2.5% Cashback Note: not all items are eligible for cashback Get Cashback 5% OFF COUPON CODE Get 5% Off with Code Receive an extra 5% discount on your entire purchase when you enter this promotional code at checkout 1T5 Show Coupon Code in Yamibuy coupons 88% OFF COUPON CODE Who pays the shipping charges for returns. Yamibuy process your request within 1-3 business days. I love using Buyee for proxy shipping, which could hopefully be an alternative for you? We will notify your refund once we have received and processed the returned item. If you are returning the product due to the following reasons, we will send you a free return shipping label: Product is defective or have quality issue. We will help contact our seller for refund. Refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed within 5-7 business days.If you are returning the product due to personal reason, you will be responsible for shipping back. Home > Beauty > Is Yamibuy Legit and Reliable? Copyright 2012-2023 Transocean Resources Management, Inc. By interacting with our site, you agree to our use of cookies. Verified Used 398 Times. You should expect to receive your refund within 1-2 months. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. Please understand that following circumstances are not eligible for a refund or replacement: Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. THEY WERE NOT. Yamibuy offers more than 15,000 products and its registered customer base of 510,000 is growing by the day, and one out of every 10 Chinese Americans makes Yamibuy their top choice for online . Wait a few days and your order will arrive at your home. Verification can help ensure real people write reviews about real companies. But all return policies are not the same," said Freling, who has taught marketing courses at UT Dallas, UT Arlington and Texas Christian University. Very happy with my purchase. Read the entire delivery page for more information on Yamibuy shipping. Get up to a 78% discount on your order. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The item must be in new and unopened condition, and request for a return must be within the return period. Do NOT purchase from this website or company! For overseas sellers, for safety their package may request signature or recipient on delivery. Please make sure fresh produce, processed food, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. But if you need a big order and need snacks, ramen, or any other food. Press question mark to learn the rest of the keyboard shortcuts. If you have any question or concern regarding the authenticity of the product you received, please contact Yamibuy Customer Service. Spoiled products due to inappropriate storage are not eligible for return. You should expect to receive your refund within 1-2 months. Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. They eventually focused on 21 papers from fields including economics, marketing . Shop the 11.11. Product that are altered, washed, or worn are not eligible for return. I will be seeking a new vendor immediately. If you order wrongly, we may not be able to offer an exchange or refund.2. please refer to the right side of specific product page. New Year's Day . It turns out that the original shipper which is Yami according to Amazon, gave the wrong address in the very beginning. In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license. Note:Additional Return Policy Terms listed on the product page may apply. Terrible system and customer service!!! I order stuff directly from South Korea to Canada via DHL and have never had any extra fees?? Anyway, l received the cooker before l received the email answer. Ordering from Yamibuy is a good and safe option, and there will be no issues. __("items") : __("item") }}, Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. Thats the average shipping time for other stores. Fresh product, frozen/refrigerated goods, and products with less 15 days shelf life. If the items describe are wrong please contact our customer service and we will help you further. However. } Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Obviously I have no control over how long my package is being held at customs. Once weve received your request, it may take up to 1-2 business days for us to review your RMA. Then its better to order from Yamibuy. Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. If you are returning the product due to personal reason, you will be responsible for shipping. Request to return the item must be within the return period delivery page more... Issue, you will be no issues incentive for product purchase applies.. 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