Insurance customer service representatives work in the insurance industry and provide a valuable connection between insurance customers and policy providers. A customer service representative resume should highlight your experience with mutli-tasking, problem solving and communicating effectively when working with a diverse group of customers. Uses a customer relationship application or database to record activities and research product information. Customer Service Representative II. Continue with the previous one and systematically go back in time. Process required transactions via mainframe or web-based applications. State Classification Job Description Customer Service Representative I Class Code: 0132 Salary Group . Job in Burlington - Chittenden County - VT Vermont - USA , 05401. The County of Riverside's Department of Public Social Services (DPSS) Technical Support Services - Assets Management Unit, seeks a vacancy for Customer Support Representative II who will be assigned to Riverside, CA.The incumbent will be responsible for providing effective and efficient dispatching services to Riverside County Technicians. Training will be a combination of virtual (on Microsoft Teams with screen share) and in person. Navy Federal Credit Union employs Member Service Representative II - Contact Center Operations (Fraud) at their Winchester, VA. . Job Posting: JC224681154. US-DE-Wilmington. Handle customer phone calls and emails. Customer Service Representative II responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. # of Openings. Your session will expire in 120 seconds. customer care specialist. Build a Customer Service Representative Job Description What does a Customer Service Representative do? Requirements and Responsibilities For Customer Service Representative II Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. The representative should act responsibly while handling customer complaints. More than 2 years of experience in a similar role is required. Customer Service Representative II Integrated Resources, Inc ( IRI ) Franklin, MA 1 hour ago Be among the first 25 applicants Customer Service Phone (760) 391-9600 Must be at least 18 years of age or older. Must be able to clear a criminal background check. Uses a customer relationship application or database to record activities and research product information. Neither the state, nor the state labor agency are responsible for or endorse in any way any materials, information, goods, or services available through third-party linked sites, any privacy policies, or any other practices of such sites. Contacting customers to give them accurate feedback on the progress of their inquiries. Cashier Customer Service jobs. If you want to be a part of this exciting team . at Solenis, LLC in Wilmington, Delaware, United States, Customer Service Representative IIJob Locations, US-DE-WilmingtonWorkday Req NumberR0009319# of Openings1Overview. LOCATION: Various, Delaware. Customer Service Representative As a Customer Service representative, you'll handle inbound customer service calls to deliver effortless, efficient and personalized experiences for all of our customers. | 2022 Salary.com. There will be process guides to follow. They help customers order and return products and assist them in assembling or repairing products by offering advice. Claims processing, billing and/or coding experience preferred. Customer Service Rep. Job Description & How to Apply Below. Henry Ford Health System Supervisor Patient Services (Call Center Environment) Troy, MI 30d+ $41K-$57K Per Year (Glassdoor est.) Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at 1-888-756-2701. Typically reports to a supervisor. $39K-$52K Per Year (Glassdoor est.) Gaining or has attained full proficiency in a specific area of discipline. The link to this job was copied to your clipboard. Data entry and research as required to troubleshoot customer problems. . Post a Job Location: Start New Search: bank manager. pso. 2021 Conduent, Inc. All rights reserved. To be a Customer Service Representative II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. RATE HAS BEEN INCREASED TO ********. Gaining or has attained full proficiency in a specific area of discipline. Customer Service Representative II. Minimum of High School Diploma; Bachelor's Degree preferredMust have a minimum of two or more years of employment during or post educationSAP knowledge a plus, skilled in Outlook and ExcelAt Solenis, we understand that our greatest asset is our people. Job Description: As a CSR 2, you will be part of a dedicated and professional team. Uses a customer relationship application or database to record activities and research product information. Senior Customer Service Representative. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Continue to stay logged-in or Log Out. Bilingual Customer Service Representative jobs. Identify customer needs to ensure the customer is provided complete and accurate information. Manager will supply laptop and monitor, mouse, keyboard to candidate. 7 High-Growth Jobs That Don't Require a College Degree. 4. At Conduent, we value the health and safety of our associates, their families and our community. Customer Service Representative II. Job Title: Customer Service Representative 10769. The CSR2 processes transactions by leveraging a suite of REMPREX technology (iGO) to improved driver experience and increased Intermodal throughput. You may also click here to access Conduents ADAAA Accommodation Policy. Education/Experience: High school diploma or equivalent. Office Hours Monday thru Friday 8:00 a.m. to 4:00 p.m. Main Phone Numbers Phone (760) 398-2651 Fax (760) 398-3711. Customer Service Specialist Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. A customer service representative provides a helping hand to customers by providing them all relevant information related to products and services. Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner, Reference current materials to answer escalated and complex inquiries from members and providers regarding claims, eligibility, covered benefits and authorization status matters, Provide assistance to members and/or providers regarding website registration and navigation, Educate members and/or providers on health plan initiatives Provide first call resolution working with appropriate internal/external resources, and ensure closure of all inquiries, Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application, Process written customer correspondence and provide the appropriate level of follow-up in a timely manner, Research and identify processing inaccuracies in claim payments and route to the appropriate team for claim adjustment, Identify trends related to member and/or provider inquiries that may lead to policy or process improvements that support excellent customer service and impact quality and performance standards, Work with other departments on cross functional tasks and projects, Maintain performance and quality standards based on established call center metrics including turn-around times. Search Jobs. You will be the liaison between the customer and/or sales team and the plant/warehouses for order confirmations and delay of orders. French is required. You could be the one who changes everything for our 26 million members as a Customer Care professional at Centene. Job Family: Customer Care Type: Part time; Date Posted: Sep 16, 2022 Req #: 0166695; Description (On-Site in Denver, CO) This position will require you to work in a . For Foundation Care Only: Ability to complete Missouri Registered Pharmacy Tech application on 1st day of hire to obtain non-restricted Missouri Registered Pharmacy Tech within 30 days of hire OR Active Missouri Registered Pharmacy Tech license. DISCLAIMER: By using or accessing this website, I agree to its Terms of Use and all other Policies. Substantial Call Center & Customer Service Training. Responsibilities for insurance customer service representative Processes daily internal & external mailbox inquiries Identify and analyze customer needs to ensure high customer satisfaction, growth and retention of business Maintains accurate data in appropriate systems in order to reflect account activity Solenis is proud to be an Equal Opportunity Affirmative Action Employer. Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. Being a Customer Service Representative II analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Typically reports to a supervisor. Requires a high school diploma or equivalent and 0-3 years of experience in . Duration:0-6 month (s) Description/Comment: *****BILL. RESPONSIBILITIES Takes, prepares, tracks and expedites customer orders and inquiries by phone and in person. Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. 5. In addition to responsibilities that are unique to your company, the following are some of the more common responsibilities for customer service representatives: Listen to customers' concerns,. For those using Google Chrome or Mozilla Firefox please download the form first: IF YOU HAVE ANY CONCERNS ABOUT COMMUNICATIONS FROM RECRUITERS CLAIMING TO BE FROM CONDUENT, PLEASE DONT HESITATE TO VERIFY BY CONTACTING CONDUENT HR AT: Conduent, Inc. All rights reserved. Hours: 8-5pm. Sign In. The Customer Service Representative II is . Works under moderate supervision. Countries. Continue to stay logged-in or Log Out. FIS I acknowledge and agree that all links to external sources are provided purely as a courtesy to me as a website user or visitor. The duties for the Customer service Rep will include: Enter and check orders. Communicating with customers through various channels. Candidates must be driven by a first-class goal to make a substantial and . The Customer Service Representative II is responsible for responding to phone inquiries regarding patient accounts. Effective and accurate written and verbal communication skills. Job Locations. Liaising with colleagues or managers to find the best solutions to customers' issues. We are looking for a Customer Service Representative with strong customer service soft . Here are the requirements and responsibilities for Customer Service Representative II along with statistics. A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. Will be working in office 3-5 days a week. Run reports as assigned. That is why we offer competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development. Listed on 2022-11-04. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible. Posted 10/17/2022. The ability to convey complex information in clear and concise terms to ensure customer understanding. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Advertise with Us |
As a diversified, national organization, youll have access to competitive benefits including a fresh perspective on workplace flexibility. $16 to $17 Hourly Full-Time Description Position at Sensaria Job Description Overview: Customer Service Representative II We are seeking an energetic and professional Customer Service Representative II to support our Sensaria division which creates custom wall art from digital images. Categories:Call Center Experience with MS Office specifically Outlook. Listed on 2022-10-18. Special Offer Chester, United Kingdom. Six months experience as a Customer Service Representative or previous Call Center, Healthcare or insurance experience. customer care representative. Conduent only uses @conduent.com for email communications debit card. servicio al cliente. Typical duties of a customer service representative. Expected Duration: 6 Months. Immediately escalating serious complaints or issues that you are not equipped to deal with. Call Center, Customer Service Rep. Finance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
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